Social Worker (Manager II - Caseworker) - Pathlight Group

Title: Manager II (Social Worker)

Grade: 11 Exempt Hours: 40hrs per week

Monday - Friday 9:00 am to 5:00 pm

Summary of Position:

Responsible for the management/coordination of on-going operations for assigned program(s) or area(s) through supports for individuals/families with a range of disabilities through direct or indirect care established to ensure the attainment of service plans within The Association, external agencies and assigned program's policies, regulations and procedures.

Manager II is the next professional level position in line management with discretion as to the making of decisions regarding assigned program procedures within policies. The position is typically given more responsibility for sites/individuals/families/care providers or program elements that level I and as such requires additional experience.

Essential Job Functions:

Coordinate/monitor delivery of services to those supported to ensure conformity to funding agencies regulations, internal policies, procedures and quality standards, and to applicable program model(s).
Conduct, participate in or receive needs assessments of those supported and ensure that needs and capabilities are incorporated into service plans; monitor services to ensure that objectives are being carried out; recommend changes as appropriate to propel personnel.
Responsible for the completion and retention of records, files, documents and reports necessary to operations.
Act as liaison with external support sources, finding sources, community based supports and others as indicated on behalf of those served.
Ensure scheduling and staffing according to master schedule staffing pattern or as required for internal personnel and/or externally overseen care providers. Develop work team by providing supervision of support staff/external care providers as to The Association and program policies and procedures. Recruit and hire staff; train associates/external care providers as appropriate. Participate in cross agency teams/initiatives. Confer with supervisor and Human Resources, as appropriate, regarding significant matters.
May become more involved or participate significantly in administrative work and/or development objectives of the program including: policy, procedures and systems development; grant writing; program budgeting; other similar activities.
Perform other similar duties and responsibilities necessitate or as directed by supervision.

Knowledge and Experience Required:

Broad knowledge of a discipline such as social sciences, human services, business administration. Bachelor's degree required, social work license eligible.
Over 3 years and up to and including 5 years of progressive learning experience.
Working knowledge of computer systems, programs, and applications.
Requires valid driver's license and reliable transportation/vehicle required.

Skills and Abilities Required:

Wide variety of programmatic duties requiring a general knowledge of related organizational and funding agency policies and procedures and their application to cases not previously covered.
Duties to ensure service plans' objectives are carried out; liaison with external sources; to manage internal or external support providers and similar duties require considerable judgment to work toward overall objectives, and to make related decisions controlled by precedent and within limits of established policies.
Inside and outside contacts, carrying out program and team policies or programs and influencing other where improper handling will have a marked effect on results. Involves dealing with persons of higher level on matters requiring explanation, discussion, persuasion and obtaining approvals.
Work with confidential data such as individual case records which if disclosed inadvertently could have significant internal effect or minor external effect.

Mental Attention or Visual Demand:

Flow of work and character of duties require normal mental and visual attention along with manual dexterity.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and stand; reach with hands and arms; use hands to finger objects or controls; push and pull with force. The employee occasionally is required to climb and stoop. The employee may occasionally lift and/or move up to or greater than 60 pounds. Specific vision abilities required by this job include close, distance and peripheral vision; reading of print or computer screen data.

Reporting Relationship:

Reports to designated supervisor.
Responsible for over 10 but seldom over 25 employees on a full time equivalency basis.

Key Responsibilities:

Coordinate services following the differing regulations of multiple funding departments.
Provide crisis intervention services as needed.
Coordinate effectively with Nursing Staff and other Clinical Team members in the provision of nursing related services to program residents.
Emergency on call responsibilities: provide scheduled emergency on-call support as past of the on-call beeper system, which may include direct support to individuals served, if necessary. Contact/Communicate with supervisor or others in more unusual, difficult or complex situations to obtain direction and/or guidance.