Software Architect / Solution Developer - Rite-Solutions, Inc.

Rite-Solutions is seeking a ServiceNow developer/architect to develop custom, scoped and global applications. While work will be performed primarily in a remote capacity, occasional travel to the customer site may be required. As such, East Coast (driving distance to Newport, Rhode Island) location is preferred.

Rite-Solutions is building a ServiceNow practice to support various Department of Defense and Department of Homeland Security customers. This includes business process reengineering efforts and building custom applications provided to customers through the Federal ServiceNow App Store. As a ServiceNow Developer, you will lead development efforts to build applications supporting our customer's requirements. You'll be creating workflows, user interfaces, and performance analytics dashboards for new ServiceNow customers.

The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts. The candidate must be experienced in interfacing with both contractors and government employees. The candidate should speak well in front of an audience and be able to present briefs to high-ranking government personnel and be able to provide whiteboard sessions and presentations to personnel in a clear, concise but comprehensive manner. This position is contingent upon contract award.

Position Requirements:

• Lead the design, architecture and development of ServiceNow solutions that meet customer needs and industry best practices.
• Evaluate and assist in the selection and procurement of hardware and software technologies
• Perform O&M and full lifecycle software development activities on enterprise IT applications
• Identify, analyze, define, and coordinate user, customer, and stakeholder needs and translate them into technical requirements
• Work with stakeholders as well as technical and analytical counterparts to define constraints and develop requirements and concept of operations documentations
• Identify technical risks and develop mitigations strategies
• Provide conceptual design, prototype, and test cycles for proposed technical solutions
• Experience with DevOps pipeline tools including configuration management, requirements (e.g. Jira), automated testing, and deployment
• US Citizenship and the ability to obtain and maintain a Department of Defense secret security clearance

Skills & Qualifications:

• Minimum 5+ years of overall experience in ServiceNow solutions design, architecting and development
• 3+ years of experience with platform customization in relevant delivery platforms
• 3+ years of experience with custom application development including Custom Service Portal widget creation
• 3+ years of experience developing and customizing core applications such as Incident, Problem, Change, Knowledge, and Service Catalog
• 3+ years of experience working and developing with JavaScript - HTML5, Jelly, jQuery and AngularJS
• 3+ years' experience implementing systems using the Agile/Scrum methodology
• Experience with DevOps pipeline tools including configuration management, requirements (e.g., Jira), automated testing, and deployment
• Experience with developing and managing data models
• Experience designing and developing ServiceNow solutions in an Agile Software Development environment
• Experience with ITSM and ITIL concepts and framework, providing expertise to guide ITSM and ITIL implementations
• Extensive understanding of the ways in which ServiceNow can be configured and customized and scripting within the tool
• Experience with:
  • LDAP
  • ServiceNow Development APIs
  • C#
  • Java
  • Node.js
  • Python
  • Go
  • Ruby programming languages
• BS degree in Computer Science, Computer Engineering, Information Systems, or equivalent year of experience

Additional Skills of interest (not required):

• One or more of the following (or similar) certifications:
  • ServiceNow Certified Application Developer
  • ServiceNow Certified Systems Administrator
  • ServiceNow Certified Technical Architect
  • ServiceNow Certified Implementation Specialist

Who are we?

Rite-Solutions, Inc. is a growing and innovative CMMI Level III software and systems engineering company. We value the experience of the employee, their wellbeing, and their experience on a personal and professional level as part of the key fabric in building and maintaining an innovative and culture rich experience for the employee and their family. This commitment to our company and our employees has been recognized as we were awarded: Providence Business News "Best Places to Work" for 2021 and 2023; "Great Place to Work" Certification in 2022 and 2023; and Hire VETs Medallion Award in 2021, 2022, and 2023!

All positions require a pre-employment background check.

As an EOE/AA employer, Rite-Solutions will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

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