Software Development Manager III, Just Walk Out Tech at Amazon.com Services LLC
Seattle, WA
About the Job
AWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including Amazon Workspaces, AppStream, etc.), Marketing Tech (Amazon Pinpoint), and Autonomous Checkout and Biometric Identity Services (Just Walk Out, Amazon One) for retail, sports, travel, and other verticals.
The Team: Just Walk Out Tech enables a variety of frictionless retail solutions. In our RFID enabled stores deployed in stadiums, our fast checkout solution significantly reduces wait times and increases customer sales during sporting events and concerts. In our JWO enabled 3P stores, you can simply use the app or your palm (biometrics) or credit card to enter the store, take what you want and simply walk out (no checkout). Our Just Walk out Technology automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart walking through our lanes. Shortly after, we’ll charge your Amazon account and send you a receipt. Designed and custom-built by Amazonians, our technology uses computer vision, RFID and wireless tech and advanced machine learning. Our goal is to revolutionize the retail experience and innovation is part of our DNA.
We need people who want to join a high-reaching program that continues to push the state of the art in computer vision, machine learning, distributed systems, embedded software and hardware design. We are looking for excellent engineers that epitomize technical and operational excellence – that can drive innovation and apply state-of-the-art technologies to solve real world challenges. As an Embedded Software Manager within our team, you will engage with a skilled and accomplished cross-disciplinary staff to conceive and design innovative technologies. You will collaborate with internal and external stakeholders to drive and deliver key aspects of technology solution definition, execution and validation. Full cycle product development experience from inception through maturity is important. Working simultaneously on projects in different phases is common; you are able to demonstrate strong design and validation skills in addition to the understanding of mechanics of ongoing operational excellence and product support. You are responsive, flexible, a great mentor to your team and able to succeed within an open collaborative peer environment.
The Role: This individual will shape his/her organization, its structure and processes with the goal of building embedded software systems that enable various new hardware sensing options as well as continue support and operational excellence of our existing biometric or RFID or vision or sensor fusion based solutions. This leader should be able to set up the overall embedded system design for new hardware products that covers low level embedded firmware, enabling reliability and manufacturing teams, integration with back-end cloud infrastructure, provisioning and security infrastructure details. This individual is also expected to build strong and mature organization of embedded engineers with successors in place who have the ability to take on a broader leadership role in a few years.
• Recruit, manage and lead a world class team of software and system developer engineers with focus on end to end embedded IoT system design.
• Work with the hardware, reliability and manufacturing, cloud back-end infrastructure, security, provisioning and business organizations in Seattle, Cupertino and internationally to execute on the current software and firmware deliverables to enable our product strategy for JWO technology.
• Make high judgment decisions on how to accomplish and prioritize among new features, operational efficiency improvements, software resiliency and reliability initiatives.
• Lead a team that will design and implement robust production grade firmware solutions for various embedded IoT devices end to end including provisioning, security and cloud integration. The team will also provide board bring-up, testing and troubleshooting as well as maintaining and building on existing IoT infrastructure and platform.
• Continue to raise the bar on operational excellence of our existing technical solutions (Firmware management for our existing solutions in Embedded Linux, FreeRTOS and Android)
• Lead by example and foster technical innovation within the team through design reviews, process improvements, identifying technical bottlenecks and encouraging measured risk taking when providing solutions.
• Work closely with cloud back-end infrastructure team to define newer, better interfaces to enable end to end IoT solution for our various sensing products and solutions for JWO technology.
• Strategically develop software and cloud metrics to enable strong data driven approaches for key business decisions.
• You might need to travel to our software or hardware suppliers and vendors world-wide (10% travel).
Professional traits not unique to this position, but necessary for all Amazon leaders:
• Exhibits excellent judgment
• Hires great people. Develops great people.
• Has relentlessly high standards
• Thinks strategically, but stays on top of tactical execution
• Expects and requires innovation of her/his team
• Thinks big and has convictions
• Results oriented
• Has the innate ability to inspire passion in others
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
PREFERRED QUALIFICATIONS
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
The Team: Just Walk Out Tech enables a variety of frictionless retail solutions. In our RFID enabled stores deployed in stadiums, our fast checkout solution significantly reduces wait times and increases customer sales during sporting events and concerts. In our JWO enabled 3P stores, you can simply use the app or your palm (biometrics) or credit card to enter the store, take what you want and simply walk out (no checkout). Our Just Walk out Technology automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart walking through our lanes. Shortly after, we’ll charge your Amazon account and send you a receipt. Designed and custom-built by Amazonians, our technology uses computer vision, RFID and wireless tech and advanced machine learning. Our goal is to revolutionize the retail experience and innovation is part of our DNA.
We need people who want to join a high-reaching program that continues to push the state of the art in computer vision, machine learning, distributed systems, embedded software and hardware design. We are looking for excellent engineers that epitomize technical and operational excellence – that can drive innovation and apply state-of-the-art technologies to solve real world challenges. As an Embedded Software Manager within our team, you will engage with a skilled and accomplished cross-disciplinary staff to conceive and design innovative technologies. You will collaborate with internal and external stakeholders to drive and deliver key aspects of technology solution definition, execution and validation. Full cycle product development experience from inception through maturity is important. Working simultaneously on projects in different phases is common; you are able to demonstrate strong design and validation skills in addition to the understanding of mechanics of ongoing operational excellence and product support. You are responsive, flexible, a great mentor to your team and able to succeed within an open collaborative peer environment.
The Role: This individual will shape his/her organization, its structure and processes with the goal of building embedded software systems that enable various new hardware sensing options as well as continue support and operational excellence of our existing biometric or RFID or vision or sensor fusion based solutions. This leader should be able to set up the overall embedded system design for new hardware products that covers low level embedded firmware, enabling reliability and manufacturing teams, integration with back-end cloud infrastructure, provisioning and security infrastructure details. This individual is also expected to build strong and mature organization of embedded engineers with successors in place who have the ability to take on a broader leadership role in a few years.
• Recruit, manage and lead a world class team of software and system developer engineers with focus on end to end embedded IoT system design.
• Work with the hardware, reliability and manufacturing, cloud back-end infrastructure, security, provisioning and business organizations in Seattle, Cupertino and internationally to execute on the current software and firmware deliverables to enable our product strategy for JWO technology.
• Make high judgment decisions on how to accomplish and prioritize among new features, operational efficiency improvements, software resiliency and reliability initiatives.
• Lead a team that will design and implement robust production grade firmware solutions for various embedded IoT devices end to end including provisioning, security and cloud integration. The team will also provide board bring-up, testing and troubleshooting as well as maintaining and building on existing IoT infrastructure and platform.
• Continue to raise the bar on operational excellence of our existing technical solutions (Firmware management for our existing solutions in Embedded Linux, FreeRTOS and Android)
• Lead by example and foster technical innovation within the team through design reviews, process improvements, identifying technical bottlenecks and encouraging measured risk taking when providing solutions.
• Work closely with cloud back-end infrastructure team to define newer, better interfaces to enable end to end IoT solution for our various sensing products and solutions for JWO technology.
• Strategically develop software and cloud metrics to enable strong data driven approaches for key business decisions.
• You might need to travel to our software or hardware suppliers and vendors world-wide (10% travel).
Professional traits not unique to this position, but necessary for all Amazon leaders:
• Exhibits excellent judgment
• Hires great people. Develops great people.
• Has relentlessly high standards
• Thinks strategically, but stays on top of tactical execution
• Expects and requires innovation of her/his team
• Thinks big and has convictions
• Results oriented
• Has the innate ability to inspire passion in others
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
PREFERRED QUALIFICATIONS
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
https://www.amazon.jobs/en/disability/us.
/>Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits.
This position will remain posted until filled. Applicants should apply via our internal or external career site. 