SOFTWARE ENGINEER - Metropolitan Transportation Authority
Los Angeles, CA
About the Job
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Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.
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Description
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Designs, develops, tests, and maintains web applications that are used by employees and customers; analyzes, troubleshoots, and/or redesigns existing applications; and recommends new technologies to improve efficiency and ensure quality.
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Examples of Duties
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- Provides Information Technology (IT) infrastructure deployment planning
- Designs, enhances, and provides production support for software solutions on behalf of client departments in a timely manner
- Develops interfaces for different systems to communicate to each other
- Interfaces with clients to provide assistance in identifying, diagnosing, and problem solving
- Advises user departments and other Information Technology Services support teams on system requirements, enhancements and new technologies
- Prepares project reports such as technical overviews, client recommendations, alternatives to business requirements, feasibility studies, project proposals, and requests for proposals for the purchase of new software and hardware
- Manages and maintains databases
- Participates in the evaluation of commercial off-the-shelf (COTS) software
- Configures, implements, and integrates commercial off-the-shelf (COTS) software
- Develops software and hardware specifications and standards
- Ensures that clients have the necessary training and documents to properly utilize computer systems
- Mentors and/or provides work direction to other IT staff as required
- Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
May be required to perform other related job duties
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Minimum Qualifications
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A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education- Bachelor's Degree in Computer Science or a related field
Experience
- Three years of relevant experience in designing, implementing and maintaining complex information systems in a relational database, networked environment
Certifications/Licenses/Special Requirements
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A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
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Based on assignment, Microsoft Certified Solutions Associate (MCSA) certification, Microsoft Office Specialist (MOS) on SharePoint 2010, Microsoft Certified Technology Specialist (MCTS) for Office 365, and/or Adobe Certified Associate (ACA) preferred
Preferred Qualifications
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
The following are the preferred qualifications:- Experience deploying software and Windows updates to enterprise desktop and laptops using Ivanti, Workspace One or other similar deployment tools
- Experience configuring security cameras and integrating them into Genetec, Bosch, Flir or other similar video management systems (VMS)
- Experience maintaining an inventory of software and tracking license keys and subscriptions assigned to individual users
- Experience evaluating user requests for hardware and/or software purchases while providing approval or denial based on needs and compliance with company standards
- CompTIA A+ Certification
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Essential Knowledge
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Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
- Theories, principles, and practices related to information systems and supported business areas
- Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency
- Transit data, schedules, routes, patterns and best practices
- Microsoft OS (Operating System) and products
- Microsoft Office 365 and SharePoint
- Mobile application technology
- Programming languages, including C/C+/C++, .Net, HTML (Hypertext Markup Language), and PL/SQL (Procedural Language/Structured Query Language)
- Software and computer operating systems (OS), including Linus, Unix, and network technology
- Project management techniques and tools
- Mathematics used in complex business applications
- Business process and system process modeling and problem-solving techniques
Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)
- Developing and implementing complex information systems using software engineering techniques
- Developing and implementing web-based computer applications
- Troubleshooting, deploying, and managing Microsoft OS and software
- Developing interfaces between systems
- Data analysis and data modeling
- Creative problem solving
- Using a personal computer and associated applications
- Effective oral and written communication
- Training non-technical users in a variety of applications
- Identifying opportunities for innovation
Ability to (defined as a present competence to perform an observable behavior or produce an observable result)
- Understand current customer needs, resolve conflicting project and/or client requirements, and plan for future growth
- Clearly define system integration and interface requirements
- Understand, interpret, and apply laws, business rules, regulations, policies, procedures, and contracts to support business processes
- Prepare reports, proposals, presentations, and correspondence in a professional manner
- Interact professionally with various levels of employees and outside representatives
- Learn new technology
- Effectively work independently and in teams
- Meet tight time constraints and project deadlines
- Multi-task on multiple concurrent projects
- Maintain confidentiality regarding sensitive information
- Read, write, speak, and understand English
Special Conditions
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.
Working Conditions- Typical office situation
- Close exposure to computer monitors and video screen
Physical Effort Required
- Sitting at a desk or table
- Operate a telephone or other telecommunications device and communicate through the medium
- Type and use a keyboard and mouse to perform necessary computer-based functions
- Communicating through speech in the English language required
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Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.
Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure
To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro location:
METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.*Open to the public and all Metro employees
This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
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*Please refer to the applicable benefit type (Regular or Temporary)*
BENEFITS FOR REGULAR EMPLOYEESBenefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.
We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.
Medical/Dental/Vision Plan - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.
Group Life Insurance - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.
Accidental Death & Dismemberment Insurance - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.
Long-Term Disability Insurance - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.
Holidays - 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.
Time off with Pay (TOWP) - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.
Years of Service Annual Accrual
Hire date - 5 years 20 days
Beginning of 6th - 10th year 25 days
Beginning of 11th - 15th year 30 days
Beginning of 16th + years 35 days
Pension Plan - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.
Other Benefits: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.
BENEFITS FOR TEMPORARY EMPLOYEESTemporary (Contingent) employees are eligible for the following benefits only:
- Kaiser medical insurance
- Public Pension Plan
- 457/401K Plan
- Flex Spending
- Paid Sick Time
- Fare Media
- Rideshare Subsidies
- Metro One Fitness membership
- 01Please acknowledge that the following responses will be used to supplement and expand on the Work Experience section of your application. It is important to provide detailed answers and do not refer to or rely on a resume or other documentation as we will not review resumes to determine qualifications. The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as accurate as possible. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.
- Yes, I agree and understand my resume will not be reviewed
02Are you a current Metro employee?- Yes
- No
03If you indicated being a current Metro employee, please enter your employee badge number in the field below. If you selected "No" to the previous question, please enter "N/A."04Are you a former RTD, LACTC, MTA or PTSC employee?05Please select the highest level of education you have completed.- I do not have education equivalent to grade 12
- High school graduate, diploma or the equivalent (GED)
- Associate degree from an accredited college or university
- Bachelor's degree from an accredited college or university
- Master's degree from an accredited college or university
- PhD from an accredited college or university
06Please select the number of years of relevant experience you have in designing, implementing and maintaining complex information systems in a relational database, networked environment.- No relevant experience
- Less than 3 years
- 3 years or more, but fewer than 5 years
- 5 years or more, but fewer than 7 years
- 7 or more years
07If you indicated having relevant experience in designing, implementing and maintaining complex information systems in a relational database, networked environment, please describe where and how you gained this experience, including names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N/A."08Do you have a Microsoft Certified Solutions Associate (MCSA) certification, Microsoft Office Specialist (MOS) on SharePoint 2010, Microsoft Certified Technology Specialist (MCTS) for Office 365, and/or Adobe Certified Associate (ACA) certification?- Yes
- No
09Do you have relevant experience deploying software and Windows updates to enterprise desktop and laptops using Ivanti, Workspace One or other similar deployment tools?- Yes
- No
10If you indicated having experience in deploying software and Windows updates to enterprise desktop and laptops using Ivanti, Workspace One or other similar deployment tools, please describe where and how you gained this experience, including names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N/A."11Do you have relevant experience configuring security cameras and integrating them into Genetec, Bosch, Flir or other similar video management systems (VMS)?- Yes
- No
12If you indicated having experience in configuring security cameras and integrating them into Genetec, Bosch, Flir or other similar video management systems (VMS), please describe where and how you gained this experience, including names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N/A."13Do you have relevant experience maintaining an inventory of software and tracking license keys and subscriptions assigned to individual users?- Yes
- No
14If you indicated having experience in maintaining an inventory of software and tracking license keys and subscriptions assigned to individual users, please describe where and how you gained this experience, including names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N/A."15Do you have relevant experience evaluating user requests for hardware and/or software purchases while providing approval or denial based on needs and compliance with company standards?- Yes
- No
16If you indicated having experience evaluating user requests for hardware and/or software purchases while providing approval or denial based on needs and compliance with company standards, please describe where and how you gained this experience, including names of employers, dates of employment, and duties performed. If you do not have this experience, please indicate "N/A."17Do you have a CompTIA A+ certification?- Yes
- No
Required Question