Solution Executive, Clinical Staff Development - HealthStream, Inc

As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream's brands include best-in-class apps, software, and specialized solutions. Over the last 30+ years, our Company has remained committed to solving big problems and growing into new product lines. We are constantly innovating and finding new ways to positively impact healthcare organizations.

What does our values-based culture offer you?

• A collaborative work environment
  
• A mission-oriented mindset
  
• Work-from-home flexibility
  
• A chance to grow your career
  

All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation!

We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use.

We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments.

Your Role As a HealthStreamer

Position Summary

The Solution Executive, Competency, will be responsible for new sales of HealthStream's portfolio of Competency solutions, acting as the clinical sales expert. In this role, the Solution Executive will be responsible for complex solution sales by expanding product market share through insight, expertise and evangelism of the value proposition of assigned products. Through consultative selling, the Solution Executive seeks to align our customers and prospects clinical and business needs with HealthStream's Competency solutions by building relationships and credibility with key stakeholders effectively. This individual will have ultimate responsibility for all elements of the sales process, including prospecting, qualifying, positioning, demonstrating, objection handling, and contract negotiating through sale closure, in order to meet or exceed the assigned sales quota.

Essential Duties and Responsibilities

You will be responsible for adhering to all HeathStream security policies, procedures, and assigned training.

• Analyze market opportunity within existing and prospect customer accounts.
  
• Acquire a deep understanding and knowledge of solution components, features, functionality, and benefits.
  
• Collaborate with Account Managers to create and execute upon a sales strategy for the portfolio of assigned solutions to help customers meet their clinical goals.
  
• Devise and execute a plan to target and unseat competitors.
  
• Present and demonstrate to customers and prospects the value proposition and ROI of assigned solutions in a consultative approach via Teams / WebEx and in person as appropriate.
  
• Accountable to create and execute upon an annual business plan that aligns with achieving monthly, quarterly, and annual quota and goals.
  
• Achieve Product Certification for assigned solutions through HealthStream's Product Certification Program.

Qualifications

What You Will Need to Be Successful

Education, Experience and Knowledge Required

• Bachelor's degree or higher required. Nursing Degree, BSN level or higher, strongly preferred
  
• Consultative selling experience with a track record of at least 5 years of healthcare sales in highly competitive environments. PaaS/SaaS experience preferred.
  
• Deep knowledge of the healthcare marketplace, including buying cycles, key trends, and budget limitations.
  
• Strong presentation skills and executive presence.
  
• Must have excellent communication skills and the ability to develop C-Suite and VP level stakeholder relationships.
  
• High level of integrity and professionalism.
  
• Comfortable working independently and in a team selling environment as part of an empowering, fast paced, results oriented culture.
  
• Multi-task oriented; works with a sense of urgency and a desire for excellence in performance.
  
• Enthusiasm and initiative, and ability to operate independently with limited oversight.
  
• Ability to travel 25 40%
  

Skills and Abilities Required

• Must have excellent communication skills and the ability to quickly develop relationships, both internally and externally
  
• Familiarity with CRM tools such as Sales Force
  
• Must be able to create and report on data analytics using Excel and PowerPoint
  
• Proficient use of MS Teams/WebEx
  
• Team player with positive attitude
  
• Hunter/Closer. Consultative sales style. Follow up skills a must
  
• Must be highly accountable for ones own success and able to take ownership of professional self-development
  
• High emotional intelligence required to succeed in this role
  

• Ability to work in a dynamic and complex team selling environment through collaboration with trust and comradery.
  
• Ability to manage long sales cycle.
  
• Ability to accurately manage sales funnel and forecasting on a weekly basis.
  
• Ability to articulately position our value proposition through passion and with a connection to the importance of competency.
  
• Ability to present and demonstrate complex solutions in a way that is compelling & easy to understand in a unique healthcare budget environment
  
• Highly driven to achieve personal and team quota goals
  

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
  
• Paid Time Off
  
• Parental Leave
  
• 401k and Roth
  
• Flexible Spending Account
  

• Health Savings Account
  
• Life Insurance
  
• Short- and Long-Term Disability
  
• Medical Bridge Insurance
  
• Critical Illness Insurance
  

• Accident Insurance
  
• Identity Protection
  
• Legal Protection
  
• Pet Insurance
  
• Employee Assistance Program
  

• Fitness Reimbursement
  

If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!