Solutions Architect, West Coast - Vicarius

Vicarius is an Israeli-born cybersecurity startup backed by tier-1 investors from San Francisco, Portugal and Tel Aviv. Currently operating out of NYC and Tel Aviv, Vicarius is set to solve the biggest challenge of all: security vulnerabilities. The Vicarius powered platform, vRx, is a simple and self-serve product that helps companies identify, prioritize and fix security threats in an integrated, automated, and non-traditional manner.

After successfully closing our Series B funding round, we’re looking for a hardworking, smart, tech-savvy professional with a flair for IT and a passion for solving people’s problems. Your responsibilities will involve selling our vRx product to new customers as well as making sure existing customers are happy and taking their happiness to the maximum level! You will be the face of the company to the customer and the customer’s representative to the company.

Responsibilities

• Work with leads to understand their requirements and help them figure out if our product is the solution for their problem
• Put together selling presentations that easily convey the value proposition to prospects
• Communicate customer use cases to the product team and work with them to ensure maximum product fit
• Work with the product and marketing teams to familiarize with the product landscape and become a technical product expert
• Work with customers to train their teams on the product and identify (and solve) problem areas in their processes
• Set and achieve quotas on a quarterly basis
• Partner with senior leadership to identify problem areas and improve efficiency in the sales process
• Attend professional events and workshops to build and maintain networks

Requirements

• Experience with handling and troubleshooting enterprise IT environments (networks, system, security) - A MUST
• 5 years of experience as a Customer Success Engineer, Solutions Architect, or other technical-customer facing role for SaaS companies - A MUST
• Knowledge with cybersecurity terminology - A MUST
• Knowledge of various operating systems - Linux, Mac, and Windows - including troubleshooting
• Desire to work as part of a small, do-it-all flexible team - be self-driven, willing to take initiative and effectively managing your time
• Understanding of the enterprise cybersecurity ecosystem and processes
• Ability to speak in front of a crowd