Solutions Architect - Sapio Sciences

About Sapio Sciences

Sapio Sciences is a leading provider of laboratory management solutions that include Electronic Lab Notebooks (ELN) and Laboratory Information Management Systems (LIMS). Our innovative solutions help scientific, and research organizations streamline their processes and enhance their productivity. We are expanding our team and looking for a Technical Implementation Consultant to join our North American team.

Position Summary

We are seeking a highly motivated and experienced Technical Implementation Consultants to join our global team. The ideal candidate will have a strong background in ELN and LIMS systems, with a proven track record in full end-to-end solution design and implementation. This role requires a customer-focused individual who can interact confidently with senior scientific stakeholders and work collaboratively with our Customer Success and technical delivery teams.

Key Responsibilities:

• Lead the full end-to-end design and implementation of ELN and LIMS solutions for our clients.

• Engage with senior scientific stakeholders to understand their requirements and provide tailored solutions.

• Collaborate closely with the Customer Success and technical delivery teams to ensure successful project outcomes.

• Conduct remote and on-site client training sessions and workshops.

• Provide ongoing support and consultancy to clients post-implementation.

• Travel to client sites (up to 30% of the time) and our office in York, PA for onboarding during the first three months of employment.

Qualifications:

• Bachelor’s degree in a relevant field (e.g., Computer Science, Bioinformatics, Life Sciences).

• Proven experience with ELN and LIMS systems.

• Demonstrated ability in full end-to-end solution design and implementation.

• Strong customer focus with excellent interpersonal and communication skills.

• Ability to interact confidently with senior scientific stakeholders.

• Experience working collaboratively in a team environment.

• Exposure to Python is a plus, although hands-on software development is not required.

Skills and Competencies:

• Excellent problem-solving and analytical skills.

• Strong organizational skills with the ability to manage multiple projects simultaneously.

• High level of self-motivation and the ability to work independently.

• Flexibility to travel as required (up to 30% of the time).

• Proficient in using various software tools and applications related to laboratory management.

What We Offer:

• Competitive salary and benefits package.

• Remote work flexibility with travel opportunities.

• Comprehensive onboarding and training program.

• Opportunities for professional growth and development.

• A collaborative and supportive work environment.

Sapio Sciences is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.