Solutions Engineer Associate - Northwestern Memorial Healthcare

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

The Solutions Engineer Associate, reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Solutions Engineer Associate is responsible for designing, developing, and operationalizing custom developed software created by Northwestern Medicine.

Northwestern Medicine Information Services drives innovative, high-value solutions to transform health care.  

We are committed to supporting the relentless pursuit of better medicine by providing exceptional service to our patients and guests as well as internal clients across the organization. To ensure excellence, our team goes to extraordinary lengths to ensure that our systems work together seamlessly. 

Northwestern Medicine understands that technology plays an integral role in shaping the future of health care. Information Services strategically supports the organization by:  

• Leveraging AI, automation and rollout of advanced cyber controls that support digital transformation strategies 
• Implementing advanced technologies in clinical and administrative areas  
• Furthering development of the end user support model to help enhance modern infrastructure

Responsibilities:

• Contributes to design software solutions in a team-based environment by studying information needs, conferring with users, studying systems flow (including, data usage and work processes) investigating problem areas and recognizing opportunities for improvement 
• Participate in Agile software development from concept, design and testing 
• Create and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, and clear code with comments 
• Stay current on development tools, programming techniques and computing equipment by participating in educational opportunities and reading professional publications 
• Provide ad hoc project status, participate in meetings and conference calls 
• Make informed decisions quickly and take ownership of services and applications at scale 
• Demonstrate a willingness to learn from senior members on the team 
• Provide operational support and engage in testing performance of custom solutions as needed 
• Other duties as assigned 
• Facilitates a culture of collaborative teamwork within NMIS and on the assigned team 
  • Focuses on IS team success and promotes collaborative efforts with others 
  • Shifts easily among different technical and project roles as required by situation 
  • Adapts well to rapid change and multiple priorities 
  • Contributes to the IS Knowledge Repository 

Required:

• 0-3 years of experience in software development or healthcare related field 
• Experience or strong personal curiosity about building products to improve clinical and operational efficiency within a healthcare setting 

Preferred:

• Bachelor's Degree in Computer Science or related field 
• Web development using the .Net Framework,.Net Core, C#,ASP.Net, Web Services (Web API),WCF,REST, JavaScript, JQuery, HTML, CSS 
• Microsoft SQL Server database design with experience in query optimization 
• Front-end frameworks (Angular, Razor, React, etc.) 
• MS Apps Power Platform
• Source Control: TFS, Git, Azure DevOps 
• Experience working in an agile environment 
• Excellent written and verbal communication skills 
• Familiarity with healthcare-specific applications (e.g., Epic) 

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.