Solutions Engineer - US Commercial - Central East - Cisco Systems, Inc.

Application window expected to close by 11/8/2024

***Candidate must be located within region in the following states: TN, KY, MI, IN, or OH

What You’ll Do

Do you want to be a trusted advisor advocate for your customers? You will look to develop a technical relationship with your customers every single day. Do you love technology? Then working as a Solutions Engineer at Cisco will be like a kid in a candy store. Come be a Collaborator, a Consultant, and an Innovator.

Specialization & Focus:

• Deep versatile technology/solution/architecture expertise, focused on applying it across multiple verticals
• Drive area enablement around new technologies and solutions
• Op/Area/Theater initiative involvement and ownership
• Solution Specialization – Have a specialization focus from a technology/industry/competitive perspective

Customer Engagement & Accountability:

• 50-75% in direct / in-direct contact with customers; interacting with senior director & VP levels, building relationships with CXOs
• Leads design, review, verification, & testing of new & existing solutions across multiple customers
• Acts as new technology/solution evangelist with customers and partners
• Drives focus on the full life cycle of solutions using CX services offerings
• High Customer intimacy with top accounts in the organization
• Help lead, plan, and present at customer CXC’s

The Internal Sales Process:

• Involved in customer planning on the largest opportunities in the Op/Area
• Technical Support and Partnership with Operation/Area/Theater Leadership Initiatives

Corporate Interlock:

• Represents Commercial Op/Area at the Theater level from a technical perspective
• Helps facilitate Early Field Trials with customers in the Op/Area
• Participates in technical advisory boards, Cisco Technical Advisory Groups (TAG), virtual teams, etc
• Help create new programs and initiatives at the Op/Area level based on business needs
• Drive existing and new go-to-market strategies for the SE community
• Lead teams, programs, initiatives across the Op/Area (Tiger teams, competitive teams, enablement sessions, etc.)
• Lead technology, process or other enablement activities for the SE community
• Mentors and develops capabilities within others (career mentorship with clear evidence/endorsement)

Who You’ll Work With

The US Commercial vision is transforming business through the power of people and technology. Our Organization is focused on the US Mid-Market, the 5th largest economy in the world, with a broad portfolio of small, medium and large customers across all vertical markets with the exception of public sector. US Commercial has grown consistently over the past 26quarters with the support of a diverse set of partners and ecosystem. US Commercial has an incredible culture built upon FocusedExecution, TechnicalExcellence, Collaboration and Fun!

Who You Are

You are an experienced Solutions Engineer (SE) with a strong network, collaboration, unified access, security and datacenter\virtualization background. You will partner with our Account Executives in a pre-sales technical role, showcasing network product solutions. You have industry knowledge and years of technology experience to aid in technical selling, explaining features and benefits to customers-and designing and configuring products to meet specific customer needs.

In this role you will gain access to the broad palette of Cisco technologies and applications in a variety of vertical markets. In additional to technological proficiency and the ability to learn quickly and know the latest, you have interpersonal, presentation and problem-solving skills that evoke passion and confidence.

Minimum Qualifications

• 4+ years of networking\telecommunications\datacenter industry-related experience as well as Cisco product experience or relevant experience in a technology area
• Deep knowledge of the Cisco portfolio and competitive offerings
• Consistent track record leading strategic multi-architecture sales processes

Preferred Qualifications

• Pre-sales experience desired.
• Typically requires BS/BA (EE/CS) or equivalent.
• CCNP, CCIE, CCDP, or similar vendor Certification desired.
• Strong understanding of Collaboration, Security, SDN, server, and desktop virtualization is also highly desirable.
• Excellent written and verbal communication, listening, and strong presentation skills.
• Ability to work effectively and contribute as a team member.
• Strong problem-solving skills: ability to assess a problem and determine an effective course of action.

Why Cisco

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you.

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We take on whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is central to our purpose (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

@Cisco #CiscoJobs #WeAreCisco