Sommelier & Floor Manager - Urban Grub At 12th South, L.L.C.
Nashville, TN 37204
About the Job
About Us
Urban Grub is a unique blend of casual yet refined dining, offering a rich selection of seafood, steak, Southern dishes, and hand-crafted cocktails in the heart of Nashville. We take pride in delivering exceptional guest experiences, pairing our culinary offerings with a top-notch wine program. We are seeking a talented and passionate Sommelier who will also take on the role of Floor Manager to ensure the seamless operation of our dining room and beverage service.
Position Overview
As the Sommelier & Floor Manager at Urban Grub, you’ll be responsible for overseeing the wine program, managing daily floor operations, and ensuring an exceptional guest experience. You will play a pivotal role in wine selection, service, and training, while also managing staff, handling guest relations, and ensuring smooth service on the floor.
Key Responsibilities
Sommelier Duties:
- Curate and maintain the wine list, ensuring a well-balanced selection of wines that complement our menu.
- Manage wine inventory, ordering, and receiving, keeping stock levels optimal.
- Educate staff on wine selections and pairing techniques through regular training sessions.
- Provide personalized wine recommendations to guests, offering pairings that enhance their dining experience.
- Lead wine tastings and special events to engage and educate guests.
Floor Manager Duties:
- Oversee the daily operations of the dining room, ensuring that service runs smoothly and efficiently.
- Coordinate with the kitchen and bar teams to maintain high-quality service standards.
- Manage and mentor front-of-house staff, assisting with scheduling, training, and team development.
- Address guest inquiries and resolve any issues with professionalism and care.
- Ensure that health, safety, and sanitation standards are upheld throughout the restaurant.
What We’re Looking For:
- At least 3-5 years of experience as a Sommelier, with a certification from an accredited wine organization (e.g., CMS, WSET) preferred.
- Prior experience in a managerial role within the restaurant industry.
- Strong knowledge of wines, wine service, and food pairings, with a passion for educating both staff and guests.
- Excellent leadership skills with the ability to motivate and manage a team in a fast-paced environment.
- A guest-first mindset, with exceptional communication and problem-solving skills.
- Availability to work nights, weekends, and holidays as needed.
Why Join Urban Grub?
- Competitive salary starting at $60k+ based on experience, with opportunities for growth.
- Comprehensive health, dental, and vision insurance plans.
- Two weeks paid vacation annually.
- Bi-annual performance-based bonuses.
- Employee discounts on dining at multiple concepts
- A dynamic work environment that fosters creativity, collaboration, and professional development.
In a City known for putting up platinum food as well as platinum records, Nashville has a bounty of restaurant options but none as unique, exciting and diverse as Urban Grub. Stuffy upscale is out…. Ethnic, healthy, and casual is in which makes Urban Grub a big star on the Nashville dining scene. The Menu is a combination of southern traditions with a “flavored up tweak,” Fresh fish and seafood, fresh shucked oysters, smoked and grilled meats and vegetables. A great place for sampling and sharing, with our evolving menu you will always find something new to try at Urban Grub.
What once was a little carwash on the corner of 12th and Gilmore is now a dominating presence in the 12 south District. They could see it but not many could, Jay Pennington from an operational standpoint where Billy Inman sees things from an esthetics point of view, working together things made sense. The design and concept evolved over the 13 months it took to take a little carwash to the multi-environment restaurant/bar/patio/beer garden that opened in April 2012. Urban Grub offers a feeling of coziness with its private cabanas and its many fire pits as well as the open air atmosphere in the beer garden with in-outdoor bar. All custom designs, there is something new and beautiful to be found around each corner.