Spa Manager- Tideline Resort and Spa - Schulte Companies

Schulte Hospitality Group and Tideline Resort and Spa is seeking a dynamic, service-oriented Spa Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

* Oversee day-to-day operations of the spa, ensuring everything runs smoothly and efficiently. This process includes scheduling, facility management, and health and safety regulations compliance

* Hire, train, and manage spa staff, including therapists, receptionists, and maintenance workers, to ensure high-quality service

* Ensure customer satisfaction by addressing client needs and promptly resolving any issues

* Develop and manage the spa's budget, including setting financial goals, monitoring expenditures, and implementing plans to increase profitability

* Create and execute marketing and promotional strategies to attract new clients and retain existing ones. This effort may involve social media marketing, special packages, and partnerships

* Manage the spa supplies, products, and equipment inventory, maintain adequate stock levels, and order new supplies as necessary

* Regularly evaluate service quality and client satisfaction and make necessary adjustments

* Develop long-term goals and business strategies for the spa, identify growth and expansion opportunities, and incorporate industry trends and innovations

* Ensure the spa complies with all health regulations and safety standards, including cleanliness and hygiene

* Create efficient work schedules for staff and ensure enough staff members are available to meet customer demand

* Provide visionary, strategic and functional leadership on behalf of finance and accounting across the organization, in accordance with strategic objectives.

* Actively serve as a key member of the hotel leadership team.

* Perform various other duties as assigned to meet business objectives

EDUCATION AND EXPERIENCE

* Bachelor's degree in accounting or related field.

* Five (5) years of accounting management experience, preferably in the hospitality industry.

KNOWLEDGE, SKILLS AND ABILITIES

* Degree or certification in hospitality management, business administration, or related field

* Five years of work experience as a spa manager or similar role

* Outstanding customer service skills

* Leadership and team management experience

* Understand and create financial reports, budgeting, and marketing strategies

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled