Spay & Save Program Coordinator - The Oregon Humane Society

Founded in 1868, Oregon Humane Society is the Northwest's oldest and largest animal welfare organization with o...

Minimum Qualification & Transferable Skills

We are interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective and thought. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, mentorship and/or service will contribute to the Oregon Humane Society.

High School Diploma or GRE equivalent.

1-3 year(s) related work experience providing customer service and administrative support.

Excellent verbal and written communication skills - able to communicate with a diverse population in a consistently informative, respectful and professional manner.

Excellent customer service skills, including ability to work in an empathetic manner with clients in emotionally charged situations, either in person, via email or on the telephone.

Ability to balance multiple priorities and consistently meet deadlines. 

Ability to solve problems of moderate complexity in a timely and logical manner.

Able to work with minimal supervision and to demonstrate sound judgment and reasoning when carrying out work duties.

Able to maintain confidential and proprietary information in accordance with OHS Standards of Conduct

Able to exercise sound judgment and maintain a professional demeanor during all interactions with the public, partner agencies, donors, staff and volunteers.

Proficiency using the Microsoft Office Suite, including Outlook, Word, Excel.

Work Environment Conditions & Physical Requirements

This position interacts and collaborates will all levels of the organization, including OHS staff, executive team members, donors, general-public, external vendors, volunteers, and supporters. Contact and communication is carried out through face-to-face, telephone and digital interactions. Excellent customer service skills are essential to success. Communication must be clear, understandable, professional and respectful in all circumstances.

WORKING CONDITIONS

Work is performed in an office and medical center/animal shelter environment.

Travel between the two campuses may be required.

Working at both campuses may be required.

Occasional weekend and evening work may be required.

Animal contact and related injuries may occur.

Noise exposure varies and sometimes includes uncontrolled barking and other animal vocalizations.

Pace of work is active and demanding, requiring a high degree of multitasking and ability to adapt to changing priorities while managing concurrent projects/tasks to completion.

Interactions with people experiencing high stress situations may occur.

PHYSICAL REQUIREMENTS

Occasional lifting and moving of inanimate objects weighing up to 50 lbs.

Occasional pushing and pulling of carted items weighing up to 100 lbs.

Occasional moving items above shoulder level.

Occasional use of hands and arms at or above shoulder level.

Prolonged standing, sitting and/or stooping may occur.

Occasional climbing and bending.

Must be able to lift, move, restrain, guide, or manage an animal weighing up to 150 lbs. on a leash on an occasional basis.

Must be able to remain in a stationary position for prolonged periods.

Ability to respond and perform life saving techniques in an emergency.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds and ways of thinking, we are better able to leverage the collective power of our teams and address and overcome complex challenges and barriers. We strive for a culture of integrity, respect and compassion where every member of our community contributes their perspectives and authentic selves and where everyone reaches their potential as individuals and teams. We recognize that striving for diversity, equity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Oregon Humane Society is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives and skills so that we can be collectively stronger and have sustained impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group.

At-Will Employment

This position description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an “at-will” relationship.