Special Assistant to President & CEO, System - University of Maryland Medical System

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org.

General Summary

Under limited supervision, provides executive support to the President and CEO and the various functions of the CEO’s office. The ideal candidate will partner with the executive to ensure the timely and effective advancing of the priorities of the University of Maryland Medical System by facilitating the completion of important goals, projects, and strategic initiatives. This role will require the successful candidate to work autonomously, prioritize effectively, maintain confidentiality, and build strong working relationships with team members across the University of Maryland Medical System.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

1. Interface with key internal and external stakeholders to develop strong productive relationships, collaborate, and lead through influence on a variety of matters central to the President & CEO.

2. Remains abreast of the President & CEO’s current priorities and coordinates and maintains the President & CEO’s schedule; anticipates President and CEO’s course of action. Schedules and coordinates meetings, appointments and travel arrangements.

3. Independently creates and/or compiles materials for the President & CEO’s meetings and discussion. Develops briefings, agendas, talking points and/or presentations. Briefs President & Chief Executive Officer on pertinent agenda issues in preparation for meetings. Point-person for follow-up on meetings, projects and initiatives.

4. Triage and manage information flow and priorities on behalf of President & CEO. Flag important action items and timelines to facilitate decision-making.

5. Manages special projects, assignments and strategic work by creating project plans, tracking deliverables, proactively identifying and flagging at-risk tasks, and carrying out background research on emerging issues.

6. Coordinate and implements special events in conjunction with C-suite Administrative Support Team.

Education and Experience

1. High School Diploma or equivalent (GED) is required.

2. Bachelor’s or Associate's Degree in Business Management/Administration, Healthcare, Healthcare Administration or related field is required.

3. 7 years progressively responsible administrative including at least 3 years of executive-level responsibilities, in a business, professional, government, or healthcare environment is required.

4. Familiarity with medical terminology is preferred.

Knowledge, Skills and Abilities

1. PC literate with advanced proficiency in Microsoft Office Suite and Internet. Excellent typing and data entry skills are required.

2. Highly effective verbal, written and interpersonal skills to communicate effectively with medical staff, colleagues, patients and/or visitors to establish working relationships that foster quality customer service.

3. Excellent filing and organization, ability to prioritize own work and that of others.

4. Ability to maintain confidentiality, work under pressure, handle multiple tasks and meet related deadlines.

5. Demonstrated ability to problem-solve a wide variety of complex issues.

6. Ability to establish and maintain courteous and effective relationships, and demonstrate sensitivity and awareness of customer needs

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