Specialist II, Patient Recruitment - Velocity Clinical Research, Inc.

Velocity Clinical Research is an owned and integrated research site organization, providing excellence in patient care, high quality data and fully integrated research sites. At Velocity, we align our values and behaviors to give our employees the best chance of delivering on our brand promise: to bring innovative medical treatments to patients. We are committed to making clinical trials succeed by generating high quality data from as many patients as possible, as quickly as possible while providing exemplary patient care at every step.

As an employee of Velocity, you are the most integral part of our mission. For talented candidates who perform at a high level, Velocity will invest to support career advancement and reward performance. Whether you are new to clinical research or are an industry veteran, we invite you to apply to Velocity.

Benefits include medical, dental and vision insurance, paid time off and company holidays, 401(k) retirement plan with company-match, and an annual incentive program.

Summary:

Execute the recruitment plans, pre-screening and tracking of potential clinical trial candidates over multiple trials and assist with the advertising strategies.

Duties/Responsibilities:

• Manage the recruitment of subjects for study participation via methods including, but not limited to: database review, contacting prior patients, reaching out to patients identified by outreach or advertising, patients who have recently completed a previous study
• Develop and conduct pre-screen procedures utilizing sponsor/trial specific pre-screen questionnaire to evaluate potential eligibility for a clinical trial
• Responsible for developing a rapport with and providing excellent customer service to prospective patients
• Answer questions regarding participation in a clinical research trial including but not limited to fundamental of informed consent as well as general information regarding study procedures
• Enter and track subjects into the site’s clinical database ensuring accurate contact information and basic patient demographics
• Schedule subjects for on-site screening visits and collaborate with Site Director regarding staffing needs
• Evaluate necessary information from the research participants (i.e., HIPAA, Medical Chart Release Authorization, Questionnaires) and when applicable, medical records
• Understand the protocol (i.e., study timelines, inclusion and exclusion criteria, study requirements)
• Maintain, track, and perform quality checks on various site logs (i.e., study subject enrollment logs, pre-screen, and screening logs) as needed
• Attend community events to promote Velocity Clinical Research and advertise for studies
• Track and assist in evaluating responses for individual patient outreach initiatives including but not limited to centralize advertising campaigns and local site-initiated campaigns to assist Site Director in determining success and ROI of campaign
• Maintain confidentiality of patient protected health information
• Other duties as assigned

Required Skills/Abilities:

• Demonstrated knowledge of medical terminology
• Proficient in the use of the following technology: Computers, Microsoft Office software, fax, copier, and multi-line telephone.
• Ability to work in a fast-paced environment
• Strong verbal, written, and organizational skills
• Strong interpersonal and communication skills
• Ability to work as a team player
• Demonstrated ability to read, write, and speak English
• Ability to multi-task
• Ability to follow written guidelines
• Ability to work independently, plan and prioritize with minimal guidance
• Ability to be flexible/adapt as daily schedule may change rapidly
• Must be detail oriented
• Proficient problem solving and strategic decision making ability.
• Proficient in accepting individual responsibility for actions taken and demonstrating professionalism when judged, critiqued and/or praised.
• Demonstrated leadership ability
• Be analytical with a strong focus on reporting and results to make informed data-driven recommendations and decisions
• Bilingual highly preferred

Education and Experience:

• Technical degree or Medical Assistant and 2 years of Patient Recruitment
• Or 3 years of Patient Recruitment or experience in clinical research

Physical Requirements:

• Sit or stand for long periods of time
• Travel locally and nationally
• Communicate in person and by a telephone
• Limited walking required
• Limited to lifting up to 30 pounds

NOTE: The above Job Description is intended to communicate the general function of the mentioned position and by no means should be considered an exhaustive or complete outline of the specific tasks and functions that will be required. Additionally, specific tasks and duties of the position are subject to change as the Company, the department and circumstances change. All employees are expected to perform their duties within their ability as required by the job and/or as requested by management.