Specialist, Leaves and Accommodations - Carvana

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and every day we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here.

About the team and position

The Specialist, Leaves and Accommodations role plays an important role on Carvana’s Total Rewards Team by ensuring all leaves are administered in accordance with applicable regulations and policies and ensuring all leave and accommodation activity is effectively managed from initiating to completion.

What you’ll be doing

• Act as the main contact for all Leaves and Accommodations.
• Oversee the administration of LOA, ADA, and time-off policies, including parental, medical or disability, military, and unpaid leave.
• Evaluate leave and accommodation requests/claims, support eligibility determinations and serve as an expert advisor on complex cases.
• Maintains contact, both verbal and written, with employees regarding leaves, ensuring necessary employee status information is provided.
• Actively engage in conversations with business leaders to align with organizational goals and balance employee needs.
• Regularly keeps all impacted groups notified of status updates and pertinent issues, including Legal Teams, vendors, Management and Payroll.
• Monitors third party vendor reports and audits incoming invoices, maintains partnership and effective relationship with all vendor contacts.
• Build out processes and training programs for on-going education.
• Facilitates accommodation conversations with employees and managers.
• Accurately and promptly answers incoming questions from employees across the organization regarding their leave of absence and accommodations questions.
• Ensures that all necessary documentation is received, distributed and routed to the appropriate parties.
• Proactively reaches out to affected employees and partners with HR on resolving any concerns or complaints.
• Keeps up to date on all department policies to ensure accurate and compliant communication.
• Other duties as assigned.

What you should know:

• 2 years of experience in administering leaves of absence and accommodations or related work.
• Basic understanding of federal and state compliance laws as they apply to leave of absences, including the ADA and FMLA.
• Working knowledge of Workers’ Compensation, Short-Term Disability (STD), Family and Medical Leave (FMLA), Long-Term Disability (LTD), Military and Personal leaves.
• Comfortable working with senior leadership to balance business needs with employee wellness.
• Experience with Workday is a plus.
• Customer service focused with a high sense of urgency.
• Ability to support and communicate policy and procedure.
• Able to handle sensitive information with the highest degree of confidentiality.

What we’ll offer in return:

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skillset and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English.

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.