Specialist, Marketing and Event Operations - Globus Medical, Inc.
Memphis, TN
About the Job
At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.
Position Summary :
The Marketing Operations Specialist will be responsible for managing and optimizing the process and data that supports the marketing and commercial team’s activities. The primary goal is to enhance efficiency, effectiveness, and alignment across the organization by providing the tools and resources required for effective meetings. In this role you will be the main point of contact for both internal and external customers who are requesting marketing materials in support of commercial activities including tradeshows, meetings, cadaveric courses, sales trainings, and any other request received for non-clinical inventory.
Essential Functions :
+ Reviews and finalizes incoming product orders received by request form, phone, or e-mail in a timely manner
+ Processes daily request for demo and lab inventory in support of corporate and commercial meetings and coordinates shipping logistics
+ Ensures the timely return of inventory items after the scheduled return date
+ Manages the request and fulfillment of custom bone model orders in support of patient education initiatives
+ Generates monthly, quarterly, and annual reports detailing the usage of all demo and cadaveric lab inventory
+ Coordinates shipment of requested orders, resolves shipping issues, and notifies customers when requested materials are late or missing
+ Supports Tradeshows team with product request, inventory logistics, and occasional on-site activities including booth set-up, dismantle, workshops, hands-on labs and other promotional activities
+ Determines appropriate shipping method for marketing materials in accordance with company guidelines
+ Records and updates relevant customer order data, information, or modifications to existing orders and provides alternative resources when requested materials are unavailable
+ Supports international request including supporting documtation necessary for import and customs clearance
+ Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
+ Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role
+ Represents the company in a professional manner and upholds the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties
_Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions._
Qualifications :
+ High school diploma or equivalent required
+ Minimum of 2 - 4 years of related experience
+ Proficient and accurate with word processing (Word), spreadsheets (Excel), presentation programs (Power Point), charting, flow-charting, and graphs
+ Proven ability to communicate effectively through both written and oral means, including phone and email
+ The employee must occasionally lift and/or move up to 50 pounds
+ Ability to travel up to 5% including weekends
Physical Demands :
The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
+ Required to sit; climb or balance; and stoop, kneel, crouch or crawl
+ Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds
+ Required to possess specific visons abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus
Our Values :
Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.
+ Passionate about Innovation : Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.
+ Customer Focused : We listen to our customers’ needs and respond with a sense of urgency.
+ Teamwork : Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
+ Driven : We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.
Equal Employment Opportunity :
Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.
Other Duties :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Position Summary :
The Marketing Operations Specialist will be responsible for managing and optimizing the process and data that supports the marketing and commercial team’s activities. The primary goal is to enhance efficiency, effectiveness, and alignment across the organization by providing the tools and resources required for effective meetings. In this role you will be the main point of contact for both internal and external customers who are requesting marketing materials in support of commercial activities including tradeshows, meetings, cadaveric courses, sales trainings, and any other request received for non-clinical inventory.
Essential Functions :
+ Reviews and finalizes incoming product orders received by request form, phone, or e-mail in a timely manner
+ Processes daily request for demo and lab inventory in support of corporate and commercial meetings and coordinates shipping logistics
+ Ensures the timely return of inventory items after the scheduled return date
+ Manages the request and fulfillment of custom bone model orders in support of patient education initiatives
+ Generates monthly, quarterly, and annual reports detailing the usage of all demo and cadaveric lab inventory
+ Coordinates shipment of requested orders, resolves shipping issues, and notifies customers when requested materials are late or missing
+ Supports Tradeshows team with product request, inventory logistics, and occasional on-site activities including booth set-up, dismantle, workshops, hands-on labs and other promotional activities
+ Determines appropriate shipping method for marketing materials in accordance with company guidelines
+ Records and updates relevant customer order data, information, or modifications to existing orders and provides alternative resources when requested materials are unavailable
+ Supports international request including supporting documtation necessary for import and customs clearance
+ Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
+ Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role
+ Represents the company in a professional manner and upholds the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties
_Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions._
Qualifications :
+ High school diploma or equivalent required
+ Minimum of 2 - 4 years of related experience
+ Proficient and accurate with word processing (Word), spreadsheets (Excel), presentation programs (Power Point), charting, flow-charting, and graphs
+ Proven ability to communicate effectively through both written and oral means, including phone and email
+ The employee must occasionally lift and/or move up to 50 pounds
+ Ability to travel up to 5% including weekends
Physical Demands :
The physical demands listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
+ Required to sit; climb or balance; and stoop, kneel, crouch or crawl
+ Required to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds
+ Required to possess specific visons abilities, including: close vision, distance vision, color vision, peripheral vision, depth perception and capacity to adjust focus
Our Values :
Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.
+ Passionate about Innovation : Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.
+ Customer Focused : We listen to our customers’ needs and respond with a sense of urgency.
+ Teamwork : Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
+ Driven : We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.
Equal Employment Opportunity :
Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.
Other Duties :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Source : Globus Medical, Inc.