Specialty Pharmacy Technician - Remote in Michigan - Optum

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Specialty Pharmacy Technician, you’ll be responsible for interpreting and entering prescription data in our pharmacy system, answering incoming calls and completing outbound calls to / from patients, physicians and pharmacists while ensuring a high level of customer service and maximized productivity. Along the way, you’ll discover the training, support and career opportunities you’d expect from a Fortune 5 leader.

This role is equally challenging and rewarding. You’ll need to work within multiple computer systems simultaneously as you respond to questions or provide specific medication details / clinical information. It’s a fast paced, high-volume environment where our members are counting on us to deliver these important, sometimes life – saving medications in an accurate and efficient manner.

If you live in the state of Michigan, you'll enjoy the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

• Verify appropriate and accurate patient information


• Enter prescription data into pharmacy system


• Contact patients, pharmacists, and providers to resolve issues


• Other assignments and projects as needed


• Maintain proficiency and quality as standardized by the department

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)


• Current Pharmacy Technician state license in state of employment without restrictions


• 1+ years of pharmacy prescription processing experience


• Intermediate level of proficiency with computer navigation and Microsoft programs such as Excel, Outlook, PowerPoint, SharePoint


• Must be flexible to work between the hours of 7 AM to 7 PM Monday through Friday. Shift will be consistent once determined. Overtime may be required on weekdays and weekends as needed


• Must be available to work a permanent weekend shift to meet business needs

Preferred Qualifications:

• Specialty pharmacy experience


• National Pharmacy Technician Certification (CPhT or NHA)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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