Spravato Coordinator (Medical Assistant) - Greenbrook TMS NeuroHealth Centers

Spravato Coordinator position now available in our Ann Arbor center offering the opportunity to manage the care of Spravato (esketamine) patients as they seek treatment for depression.

Primary responsibilities include, but are not limited to:

• Managing physician and technician schedules related to Spravato treatments.
• Obtaining prior authorizations for new patients
• Maintaining authorizations for active patients.
• Assisting technicians with patient care and medication ordering from various pharmacies to each center.
• Maintaining compliance with REMS, DEA, Med log audits etc.
• Auditing Spravato Charts as needed
• Assisting with Spravato consults as needed
• Providing a safe and therapeutic environment for daily treatment sessions
• Office administrative tasks such as answering phones, maintaining office organization, managing leads, reporting statistical activity to center manager, collecting copays, and handling all medical records in compliance with HIPAA

Minimum Qualifications:

• At least 1 year experience as Certified Medical Assistant, Medication Technician, or Nursing Assistant with experience working with authorizations for medication required
• 2 years mental/behavioral health experience preferred
• Bachelor’s degree preferred or a HS Diploma or Associate's degree PLUS Medical Assistant certification/licensure and experience required
• Medical Insurance experience required

Preferred Experience and Qualifications:

• Previous experience with administering controlled substance preferred, but not required
• Previous TMS and/or Spravato administration experience preferred, but not required
• Prior EMR/EHR Experience preferred but not required
• Proficiency in Microsoft Office applications
• Billing software knowledge
• Clinical Interviewing
• Basic Life Support Certification
• Previous experience working directly with MDs.

Characteristics of Our Employees:

• Takes ownership and demonstrates initiative, flexibility, and ability to think and find answers
• Comfortable communicating with doctors and keeping them on task
• Able to provide feedback to superiors comfortably and professionally
• Displays a "patient first" mentality
• Exemplifies strong work ethic and operates with highest level of integrity in and outside of the office
• Detail oriented
• Physically able to stand on feet for many hours at a time

This position will be located in our Ann Arbor center but may be asked to fill in regionally, as needed. We are looking for someone with flexibility to work during any of our hours of operation (7am - 7pm). Our coordinators work 8-hour daily shifts but schedules will vary depending on our patients' needs.

We offer a competitive pay range of $21-24/hour(based on education level and prior experience) PLUS a generous benefits package including 401(k) with company match, paid time off, and medical/dental/vision benefits.

Who we are:

Operating through 130 Company-operated treatment centers, Greenbrook is a leading provider of Transcranial Magnetic Stimulation ("TMS") therapy and Spravato® (esketamine nasal spray), FDA-cleared, non-invasive therapies for the treatment of Major Depressive Disorder ("MDD") and other mental health disorders, in the United States. TMS therapy provides local electromagnetic stimulation to specific brain regions known to be directly associated with mood regulation. Spravato® is offered to treat adults with treatment-resistant depression and depressive symptoms in adults with MDD with suicidal thoughts or actions. Greenbrook has provided more than 1.3 million treatments to over 40,000 patients struggling with depression.

Over 16 million Americans are affected by depression. Greenbrook TMS is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!

To learn more about our WHY, click here: https://youtu.be/yrr-wlFftT0

For patient testimonies on HOW we are transforming lives for the better, click here: https://www.greenbrooktms.com/patient-stories

Greenbrook TMS is a growing company seeking dedicated individuals who will be key employees as we expand - come join us!

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