Sr. Account Manager, Claims Vendor Management (Hybrid or Remote) - Markel Corporation
Richmond, VA
About the Job
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.
Join us and play your part in something special!
Job Description
- Responsible for administering pipeline for potential vendors, negotiating rates, and leading the onboarding process
- Leads the stewardship and vendor renewal process to ensure vendor adherence to our guidelines and expectations
- Collaborate with claims leadership to understand business needs and create vendor project plan to address
- Implement reporting structure to analyze Key Performance Indicators (KPIs), measure and evaluate vendor performance
- Primary point of contact for claims vendor service needs
- Prepare and deliver vendor performance success to key partners, senior leaders, and associates
- Manage and maintain vendor database
- Maintain updated information on internal platforms to support departmental objectives
- Lead departmental and organizational projects
Education
- Bachelor’s degree and/or equivalent experience required
Certification
- Claims designations and/or certifications preferred
Work Experience
- 5 - 7 years of claims account management and/or general commercial insurance account management experience.
- Associate level claims or insurance experience.
Skill Sets
- Experience managing vendor onboarding, stewardship, and performance management
- Proven ability to resolve issues with multiple stakeholders and maintain continuity of effective relationship management
- Comfortable leading meetings with various stakeholder levels and excellent communication skills
- Detail oriented with strong analytical and problem-solving skills • Strong organizational and time management skills
- Thinks innovatively about customer service and providing efficient solutions
- Operate with minimal supervision and comfortable working on a virtual team
- Ability to work collaboratively with diverse team members
- Intermediate skill level with Microsoft Excel, Word, PowerPoint and SharePoint
US Work Authorization
- US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Pay information:
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary for the Sr. Account Manager, Claims Vendor Management is $72,100 - $101,530 with 25% bonus potential.
Who we are:
Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.
We’reall about people | We win together | We strive for better
We enjoy the everyday | We think further
What’sin it for you:
In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.
We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
All full-time employees have theoption to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.
Markel offers hybrid working schedules of 3 days in the office and 2 days remote.
Are you ready to play your part?
Choose‘Apply Now’to fill out our short application, so that we can find out more about you.
Caution: Employmentscams
Markel is aware of employment-relatedscamswhere scammers will impersonate recruiters by sending fake job offers to those actively seeking employmentin order tosteal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters andfrequentlyask for confidential personal information. Therefore, for your safety, please note that:
All legitimate job postings with Markel will be posted onMarkel Careers. No other URL should be trusted for job postings.
All legitimate communications with Markel recruiters will come from Markel.com email addresses.
We would also ask that you please report any job employment scams related to Markel torarecruiting@markel.com.
Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.
Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.
No agencies please.