Sr. Ambulatory Transformation Specialist - Quality & Patient Safety - FT Hybrid - University of California, Irvine

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America’s Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County’s only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.

To learn more about UCI Health, visit www.ucihealth.org.

Position Summary:

The Sr. Ambulatory Quality Improvement Consultant applies extensive knowledge of quality data analysis and improvement (QI) concepts, methodologies, and data collection and abstraction techniques to substantial projects of large scope and high degrees of complexity.
The Sr. Ambulatory Quality Improvement Consultant will play a key role in the development, implementation, management, and sustainment of an organization-wide strategy for improving ambulatory quality and safety. Working with the Quality & Patient Safety team and organizational cross-functional teams, this individual will support activities to strengthen the culture of safety with the goal of improving the reliability of a complex system. This individual will independently lead a portfolio of system-level quality/process improvement projects from project scope and design, process redesign, implementation testing, performance metric management, and sustainment plans. The incumbent is also responsible for overall implementation and maintenance of quality management programs and facilitates assigned programs with specified objectives.
The Sr. Ambulatory Quality Improvement Consultant assumes responsibility for ensuring or supporting assessment and planning, performance measurement and monitoring, evaluation, and quality improvement for the delivery of quality patient care. They serve as an expert resource on quality improvement and provide advice and counsel on optimal strategies and policies for performance improvement and program development in all clinical quality improvement functions. The incumbent will demonstrate expertise in use of patient safety science and process improvement methodology and tools and independent project management skills.

Total Compensation

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Required Qualifications:

• Strong knowledge of MS Office Suite applications with emphasis on Excel and Visio
• Strong analytical and critical thinking skills to effectively analyze and interpret highly complex system reports and array, identify trends, problems and potential issues, and prepare and present plans in an actionable form
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Maintain strictness with confidentiality of information.
• In-depth knowledge of QI standards, regulatory requirements, models, tools, and techniques, including collection, abstraction, validation, analysis, reporting of data, and use of performance and benchmark indicators
• Highly driven and self-motivated.
• Excellent verbal and written English communication skills
• Excellent presentation skills, including ability to speak before large audiences and prepare and provide presentations.
• Excellent interpersonal communication skills to communicate effectively with physicians, managers and high-level administrative staff as well as support staff who are critical to departmental functions
• Demonstrated extensive knowledge and expertise in the use of patient safety science and quality improvement methodologies / tools
• Demonstrated ability to lead effective teams.
• Demonstrated ability to be resourceful, employ creativity, and take initiative to identify and search for solutions and information that is not readily available
• Bachelor’s degree
• Ability to prioritize and contribute to simultaneous projects and facilitate teamwork among project staff / participants
• Ability to manage multiple projects simultaneously, prioritize, and adhere to work deadlines.
• Ability to inspire trust and be seen as someone who provides support and assistance.
• Ability to effectively interview individuals and groups from diverse professional backgrounds.
• Ability to collect event information and organize into a coherent narrative.
• 5 or more years of related experience

Preferred Qualifications:

• Quality and patient safety experience preferred
• Master's Degree in a related field
• Experience in ambulatory setting or in ambulatory focused quality improvement projects
• Demonstrated Quality data analytic experience.

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m.