Sr Analyst, People Systems - PDS Health

Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!

The primary purpose and function of the Sr. Analyst, People Systems is to design, develop and implement solutions to enhance performance. Lead and assist with configuration, integration, customization, and data management of the Workday human capital management (HCM) or People Systems Applicant Tracking System (ATS), This individual will also develop custom reports, expand content capabilities, and work on special projects to meet client

/stakeholder needs.

Responsibilities

• Oversee day-to-day administration, upgrades and maintenance of Workday. Create, manage and support system standards, policies, procedures and documentation.

• Collaborate with, and occasionally lead, functional and cross functional teams to inform, prepare and assist in the review, testing and implementation of all system upgrades or patches and document the process, results and outcomes.

• Provide Workday production support, including, but not limited to, researching and resolving system problems, unexpected results or process flaws; performs scheduled activities; recommends solutions or alternate methods to meet business objectives.

• If designated to ATS, participate in day-to-day administrative support. Which includes:

  • Answering Help Desk tickets for end user support.

  • Review system updates with Recruiting for adoption, (Implementing new features).

  • Software updates/enhancements to ensure continuity of system.

  • Maintain system settings / configurations.

  • Training end user as needed.

  • Building dashboards and reports as defined by end user.

  • Troubleshoot integration with 3rd party systems (i.e., Workday)

  • Provide security administration for iCIMS system.

• Analyzes multiple databases and aggregate workforce data to produce data visualization dashboards and reports. Ensure ideal system configuration to support business processes.

• Audit, monitor and maintain data integrity. Identify, research and implement process improvements, as well as recommend training to address corrective measures. Develops reports related to on-going and ad hoc requests for workforce data.

• Write, maintain and support a variety of complex custom and BIRT reports or queries utilizing system and organizational tools on a weekly, monthly, quarterly and/or annual basis according customer needs. Assist in the management of security administration.

• Identify root causes and provide updates and recommendations to leadership that will deliver a decrease in frequency and severity of system issues reported by end users. In addition, keeps up- to-date on system patches and new features and functionality.

• Provides on-site and remote end user training on HR processing in PDS, as needed. Maintains training materials.

• Other duties as assigned by Management.

Required

• Bachelor’s Degree in Computer Science, Human Resource, or related field and/or equivalent combination of education and experience. In lieu of degree, +6 years of experience is required.

• 6+  years of experience in related field

• Must have Workday experience

Preferred

• Experience in a multi-regional healthcare, retail, or dental company.

• Knowledge of additional HR systems in addition to Workday.

• Familiar with project management structure/methodology.

• PHR/SPHR or SHRM-CP/SHRM-SCP

• Master’s Degree in Business, Statistics, MIS, or OD.

• Experience with iCIMS

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Tuition Reimbursement
• 401K
• Paid time to volunteer in your local community

Pacific Dental Services is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.