Sr. Analyst, Warranty - Rivian
Normal, IL 61761-8000
About the Job
Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role Summary:
The SAP Warranty Analyst, will be responsible for understanding, maintaining, and building out SAP, S/4 Hana capabilities and architecture. In this role you will configure based on business requirement and direct developer for any custom development. You will also work closely with other enterprise software teams to strengthen our integrations with Digital Commerce tools in an Agile environment. This role is located in Normal, IL or Plymouth, MI.
Responsibilities:- Act as an SAP Warranty analyst for the design and implementation of SAP S/4 HANA capabilities focused on SAP Warranty and SAP SD Module.
- Worked in Supplier charge back process for repairs under warranty.
- Good understanding of VMS after sale events and experience in configuring them.
- Experience in sales order, Pricing structure, Intercompany chargeback, sales Billing, AR/AP process, IDOC and API development.
- Experience in configuring SAP Warranty module action matrix configuration and knowledge in SAP ABAP is a plus.
- Experience in the setting up of new claim types in SAP Warranty module.
- Worked on BADI’s related to warranty module and its usage.
- Experience in claims processing for multiple geographical locations.
- Leverage leading-practice business process knowledge & proficiency for from other industries specially in Automotive.
- Strong communication / interpersonal skills, capable of interacting with multiple levels of IT and business management.
- Experience in developing interface using API/ IDOC and good understanding of Sales master data (material master, sales organization etc)
- Successfully influences diverse groups and teams in a complex, ambiguous, and rapidly changing environment to deliver value-added solutions.
- Advanced problem solving and root cause analysis combined with proven ability to communicate those analysis.
- 5-6 years' experience in delivering SAP Warranty , Sales and Distribution.
- Experience participating in full-system implementation life cycles.
- Bachelor’s degree in computer science, Engineering, Information Systems or Business.
- Experience in Automotive and manufacturing industries will be an added advantage.
- Strong understanding of SAP SD and SAP Warranty module is a must.
- SAP VMS understanding is plus.
- SAP ABAP knowledge is plus.
- SAP VMS and after sale business process understanding is plus.
Equal Opportunity
Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.
Candidate Data Privacy
Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
Please note that we are currently not accepting applications from third party application services.