Sr Architect – Salesforce Data Cloud - Highmark Health
Annapolis, MD
About the Job
Company :
enGen
Job Description :
JOB SUMMARY
*CANDIDATE MUST BE US Citizen (due to contractual/access requirements)*
We are seeking a highly skilled and experienced Senior Architect to join our team and lead the design, development, and implementation of innovative solutions leveraging Salesforce Data Cloud, with a specific focus on its use of a Customer Data Platform with Salesforce Marketing Cloud. You will be responsible for architecting and delivering complex data solutions that meet the evolving needs of our business, enabling seamless data flow and enhanced marketing capabilities. This role requires a deep understanding of data warehousing, data integration, data governance, and the Salesforce ecosystem, particularly the interplay between Data Cloud and Marketing Cloud.
ESSENTIAL RESPONSIBILITIES
+ Take a lead role to provide strategic consultation to business customers in defining or designing more complex business processes, functions and organizational structures, as well as in researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of more complex enterprise business solutions that combine knowledge of particular business processes and issues, general technological options, and process facilitation techniques. Participate in more complex enterprise strategy development, including environmental analysis, opportunity identification, value cases and business innovation portfolio development.
+ Take a lead role to specify and design large or more complex systems, solutions, networks, infrastructure elements, or processes. Select appropriate design standards, methods and tools and ensure that they are applied effectively. Review others’ system design to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. Establish policy for selection of more complex architecture components. Evaluate and undertake impact analysis on more complex major design options. Ensure that the system architecture balances functional, service quality and systems management requirements.
+ Use appropriate tools, including models of components and interfaces, to contribute to the development of more complex architectures. Take a lead role to produce detailed component requirements, specifications and translates these into detailed solutions/designs for implementation using selected products. Provide advice on technical aspects of system development, integration (including requests for changes, deviations from specifications, etc.) and processes. Ensure that relevant technical and business strategies, policies, standards and practices are applied correctly.
+ Select and use more complex tools and methods to establish, clarify, and communicate the functional and non-functional requirements of system users, their characteristics, and tasks. Take a lead role to identify the technical, organizational, and physical environment in which more complex products or systems will operate. Identify, propose, initiate, and lead significant improvement programs, taking responsibility for the quality and appropriateness of the work performed and the realization of measurable business benefits. Modify existing process improvement approaches and/or develop new approaches to achieve improvement.
+ Take a lead role to ensure the resolution of a variety of more complex architecture and business problems and serve as a technical or business lead for highly complex project initiatives.
+ Communicate effectively will all levels of organization.
+ Manage expectations of customers, partners and management.
+ Participate in customer walkthroughs and plans; design and technical walkthroughs; and problem resolution and decision making.
+ Interact with departments across the organization as necessary, including the development and interpretation of highly complex requirements for peers and other staff.
+ Maintain an in-depth knowledge of specific technical aspects in area of expertise and provides expert advice regarding their application. The area of specific expertise may be any aspect of information or communication technology, technique, method, process, product, or application area of a more complex nature.
+ Take a lead role in providing leadership and mentoring in the areas of expertise and architecture to their peers, developers, management and business users including technical expertise, coaching, and ad-hoc training by: preparing presentations on more complex issues on the area of expertise and presenting to their peers to ensure consistency to the Organization's strategic direction.
+ Other duties as assigned or requested.
EDUCATION
Required
+ Bachelor’s Degree in Information Technology, Computer Science or closely related discipline
Substitutions
+ None
Preferred
+ Master's Degree
EXPERIENCE
Required
+ 5 years in an IT discipline
+ 5 years in a Business discipline
Preferred
+ Salesforce certifications related to Data Cloud, Marketing Cloud, or other relevant areas.
+ Experience with data visualization tools, such as Tableau or Power BI, for marketing data analysis.
+ Experience with Agile methodologies and DevOps practices, particularly in the context of data pipeline development and deployment.
+ Technical Leadership: Lead the technical design and architecture of Salesforce Data Cloud solutions, ensuring alignment with business requirements and best practices, with a strong emphasis on integration with Marketing Cloud.
+ Solution Design: Develop comprehensive technical specifications, including data models, data flows, and integration strategies, considering the unique requirements of Marketing Cloud data utilization.
+ Implementation Guidance: Provide technical guidance and support to development teams during the implementation phase, ensuring adherence to architectural principles and seamless integration with Marketing Cloud.
+ Data Governance: Partner with our Data Organization to implement data governance policies and procedures to ensure data quality, security, and compliance, considering the specific data privacy and usage requirements of Marketing Cloud.
+ Performance Optimization: Analyze and optimize data pipelines and processes to ensure optimal performance and scalability, particularly for data flows between Data Cloud and Marketing Cloud.
+ Innovation & Research: Stay abreast of emerging technologies and trends in the data management and analytics space, identifying opportunities to enhance our solutions, particularly in the context of Data Cloud and Marketing Cloud integration.
+ Collaboration: Collaborate effectively with cross-functional teams, including business stakeholders, data analysts, developers, marketing teams, and other architects.
+ Mentorship: Mentor and guide junior team members, fostering their technical growth and development, particularly in the area of Data Cloud and Marketing Cloud integration.
+ Experience: 5+ years of experience in data architecture, with a strong focus on Salesforce Data Cloud and its integration with Marketing Cloud.
+ Technical Expertise:
+ Deep understanding of Salesforce Data Cloud architecture, features, and capabilities, including its integration points with Marketing Cloud.
+ Proficiency in data warehousing concepts, including data modeling, ETL processes, and data governance, with a focus on data preparation and transformation for Marketing Cloud use cases.
+ Experience with data integration tools and technologies, such as Informatica, MuleSoft, or similar, with a proven track record of integrating Data Cloud with Marketing Cloud.
+ Familiarity with cloud computing platforms, such as AWS, Azure, or GCP, and their integration with Salesforce.
+ Strong understanding of data security and compliance best practices, particularly as they relate to Marketing Cloud data usage.
+ Experience with Marketing Cloud features and functionalities, including audience segmentation, campaign management, and data-driven personalization.
+ Communication & Collaboration: Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences, including marketing teams.
+ Problem Solving: Strong analytical and problem-solving skills, with the ability to identify and resolve complex data-related challenges, particularly those related to Data Cloud and Marketing Cloud integration.
+ Leadership: Proven ability to lead and mentor technical teams, fostering a collaborative and innovative environment, with a focus on data-driven marketing solutions.
LICENSES AND CERTIFICATIONS
Required
+ None
Preferred
+ Certified Data Cloud Consultant
+ Certified Salesforce Data Architect
SKILLS (An Architect is not required to have experience in all of these, but is required to have those needed to support applications they are responsible for supporting. Current skill set are reviewed every other year, new skills may be required to meet changing business needs.)
+ IMS
+ DB2
+ Oracle and Teradata Databases
+ Data Warehousing
+ COBAL
+ Visual Basic
+ C
+ C++ SAS
+ Java/JavaScript Framework
+ PEGA
+ CSS3
+ Mobile
+ JSON
+ Cognos
+ Hadoop
+ SQL
+ J2EE
+ HTML5/XML
+ Waterfall
+ Agile
Language (other than English)
None
Travel Requirement
0% -25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-Based
Teaches / trains others regularly
Frequently
Travel regularly from the office to various work sites or from site-to-site
Does Not Apply
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Rarely
Lifting: 25 to 50 pounds
Rarely
_Disclaimer:_ _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
_Compliance Requirement:_ _This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$78,900.00
Pay Range Maximum:
$146,000.00
_Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf_ )
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J248167
enGen
Job Description :
JOB SUMMARY
*CANDIDATE MUST BE US Citizen (due to contractual/access requirements)*
We are seeking a highly skilled and experienced Senior Architect to join our team and lead the design, development, and implementation of innovative solutions leveraging Salesforce Data Cloud, with a specific focus on its use of a Customer Data Platform with Salesforce Marketing Cloud. You will be responsible for architecting and delivering complex data solutions that meet the evolving needs of our business, enabling seamless data flow and enhanced marketing capabilities. This role requires a deep understanding of data warehousing, data integration, data governance, and the Salesforce ecosystem, particularly the interplay between Data Cloud and Marketing Cloud.
ESSENTIAL RESPONSIBILITIES
+ Take a lead role to provide strategic consultation to business customers in defining or designing more complex business processes, functions and organizational structures, as well as in researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of more complex enterprise business solutions that combine knowledge of particular business processes and issues, general technological options, and process facilitation techniques. Participate in more complex enterprise strategy development, including environmental analysis, opportunity identification, value cases and business innovation portfolio development.
+ Take a lead role to specify and design large or more complex systems, solutions, networks, infrastructure elements, or processes. Select appropriate design standards, methods and tools and ensure that they are applied effectively. Review others’ system design to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. Establish policy for selection of more complex architecture components. Evaluate and undertake impact analysis on more complex major design options. Ensure that the system architecture balances functional, service quality and systems management requirements.
+ Use appropriate tools, including models of components and interfaces, to contribute to the development of more complex architectures. Take a lead role to produce detailed component requirements, specifications and translates these into detailed solutions/designs for implementation using selected products. Provide advice on technical aspects of system development, integration (including requests for changes, deviations from specifications, etc.) and processes. Ensure that relevant technical and business strategies, policies, standards and practices are applied correctly.
+ Select and use more complex tools and methods to establish, clarify, and communicate the functional and non-functional requirements of system users, their characteristics, and tasks. Take a lead role to identify the technical, organizational, and physical environment in which more complex products or systems will operate. Identify, propose, initiate, and lead significant improvement programs, taking responsibility for the quality and appropriateness of the work performed and the realization of measurable business benefits. Modify existing process improvement approaches and/or develop new approaches to achieve improvement.
+ Take a lead role to ensure the resolution of a variety of more complex architecture and business problems and serve as a technical or business lead for highly complex project initiatives.
+ Communicate effectively will all levels of organization.
+ Manage expectations of customers, partners and management.
+ Participate in customer walkthroughs and plans; design and technical walkthroughs; and problem resolution and decision making.
+ Interact with departments across the organization as necessary, including the development and interpretation of highly complex requirements for peers and other staff.
+ Maintain an in-depth knowledge of specific technical aspects in area of expertise and provides expert advice regarding their application. The area of specific expertise may be any aspect of information or communication technology, technique, method, process, product, or application area of a more complex nature.
+ Take a lead role in providing leadership and mentoring in the areas of expertise and architecture to their peers, developers, management and business users including technical expertise, coaching, and ad-hoc training by: preparing presentations on more complex issues on the area of expertise and presenting to their peers to ensure consistency to the Organization's strategic direction.
+ Other duties as assigned or requested.
EDUCATION
Required
+ Bachelor’s Degree in Information Technology, Computer Science or closely related discipline
Substitutions
+ None
Preferred
+ Master's Degree
EXPERIENCE
Required
+ 5 years in an IT discipline
+ 5 years in a Business discipline
Preferred
+ Salesforce certifications related to Data Cloud, Marketing Cloud, or other relevant areas.
+ Experience with data visualization tools, such as Tableau or Power BI, for marketing data analysis.
+ Experience with Agile methodologies and DevOps practices, particularly in the context of data pipeline development and deployment.
+ Technical Leadership: Lead the technical design and architecture of Salesforce Data Cloud solutions, ensuring alignment with business requirements and best practices, with a strong emphasis on integration with Marketing Cloud.
+ Solution Design: Develop comprehensive technical specifications, including data models, data flows, and integration strategies, considering the unique requirements of Marketing Cloud data utilization.
+ Implementation Guidance: Provide technical guidance and support to development teams during the implementation phase, ensuring adherence to architectural principles and seamless integration with Marketing Cloud.
+ Data Governance: Partner with our Data Organization to implement data governance policies and procedures to ensure data quality, security, and compliance, considering the specific data privacy and usage requirements of Marketing Cloud.
+ Performance Optimization: Analyze and optimize data pipelines and processes to ensure optimal performance and scalability, particularly for data flows between Data Cloud and Marketing Cloud.
+ Innovation & Research: Stay abreast of emerging technologies and trends in the data management and analytics space, identifying opportunities to enhance our solutions, particularly in the context of Data Cloud and Marketing Cloud integration.
+ Collaboration: Collaborate effectively with cross-functional teams, including business stakeholders, data analysts, developers, marketing teams, and other architects.
+ Mentorship: Mentor and guide junior team members, fostering their technical growth and development, particularly in the area of Data Cloud and Marketing Cloud integration.
+ Experience: 5+ years of experience in data architecture, with a strong focus on Salesforce Data Cloud and its integration with Marketing Cloud.
+ Technical Expertise:
+ Deep understanding of Salesforce Data Cloud architecture, features, and capabilities, including its integration points with Marketing Cloud.
+ Proficiency in data warehousing concepts, including data modeling, ETL processes, and data governance, with a focus on data preparation and transformation for Marketing Cloud use cases.
+ Experience with data integration tools and technologies, such as Informatica, MuleSoft, or similar, with a proven track record of integrating Data Cloud with Marketing Cloud.
+ Familiarity with cloud computing platforms, such as AWS, Azure, or GCP, and their integration with Salesforce.
+ Strong understanding of data security and compliance best practices, particularly as they relate to Marketing Cloud data usage.
+ Experience with Marketing Cloud features and functionalities, including audience segmentation, campaign management, and data-driven personalization.
+ Communication & Collaboration: Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences, including marketing teams.
+ Problem Solving: Strong analytical and problem-solving skills, with the ability to identify and resolve complex data-related challenges, particularly those related to Data Cloud and Marketing Cloud integration.
+ Leadership: Proven ability to lead and mentor technical teams, fostering a collaborative and innovative environment, with a focus on data-driven marketing solutions.
LICENSES AND CERTIFICATIONS
Required
+ None
Preferred
+ Certified Data Cloud Consultant
+ Certified Salesforce Data Architect
SKILLS (An Architect is not required to have experience in all of these, but is required to have those needed to support applications they are responsible for supporting. Current skill set are reviewed every other year, new skills may be required to meet changing business needs.)
+ IMS
+ DB2
+ Oracle and Teradata Databases
+ Data Warehousing
+ COBAL
+ Visual Basic
+ C
+ C++ SAS
+ Java/JavaScript Framework
+ PEGA
+ CSS3
+ Mobile
+ JSON
+ Cognos
+ Hadoop
+ SQL
+ J2EE
+ HTML5/XML
+ Waterfall
+ Agile
Language (other than English)
None
Travel Requirement
0% -25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-Based
Teaches / trains others regularly
Frequently
Travel regularly from the office to various work sites or from site-to-site
Does Not Apply
Works primarily out-of-the office selling products/services (sales employees)
Never
Physical work site required
Yes
Lifting: up to 10 pounds
Constantly
Lifting: 10 to 25 pounds
Rarely
Lifting: 25 to 50 pounds
Rarely
_Disclaimer:_ _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._
_Compliance Requirement:_ _This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._
As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Pay Range Minimum:
$78,900.00
Pay Range Maximum:
$146,000.00
_Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf_ )
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.
For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Req ID: J248167
Source : Highmark Health