Sr Business Systems Analyst - Liberty Diversified International, Inc.

POSITION SUMMARY

As a Sr. Business Analyst, you will support and improve the business applications used by the Liberty Diversified International (LDI) Packaging business. This position focuses on ERP solutions and other related business systems. Responsibilities include facilitating collaboration across our user base, working with teams to implement changes, and encouraging the usage of available features.

The Sr. Business Analyst will report to the Application Manager at our corporate headquarters in New Hope, MN. 

DUTIES AND RESPONSIBILTIES

• Provide high-quality, hands-on support for key business applications.
• Gather, document, and prioritize business requirements.
• Support and troubleshoot daily issues with the ERP system, MES system, Warehouse Management System, Workflow system, and Reporting.
• Design and create new workflows along with improving existing workflows.
• Develop and maintain documentation related to modifications to business applications.
• Define and maintain data standards and hierarchies to ensure a single source of truth.
• Develop logical and innovative solutions to complex problems.
• Work closely with application users to appreciate their perspective and assist with training.
• Lead the development of testing plans and conduct unit testing.
• Investigate new features of business applications and related technology.
• Proactively insert yourself into the business units and suggest areas for process improvement.
• Collaborate with other IT team members, vendors, and business users to ensure seamless integration of solutions.
• Assist with new system implementations and rollouts for new business units or acquired businesses.
• Lead or assist with upgrades and updates to business systems.
• Maintain application-level role-based security.
• Maintain and troubleshoot web, Citrix, or applications servers as needed.
• Work with SQL to access, update, and manipulate data in the SQL Server database.
• Other duties, as assigned.

REQUIRED EDUCATION, EXPERIENCE AND SKILLS      

• Bachelor’s degree in information technology or a related field or equivalent work experience.
• 5+ years of experience with an ERP system, end-user support, and in a manufacturing environment
• 3+ years of experience with an MES or WMS
• Familiarity with Windows applications and backend server environment
• Must be highly organized, capable of effective time management, and self-directed.
• Strong self-starter with a sense of urgency.
• Effectively work both independently and in a team setting.
• Ability to effectively communicate with all levels within the organization as well as external partners or vendors.
• Ability to build and foster relationships with our customers by becoming a part of the business.
• Ability to meet deadlines while juggling competing projects.
• Frequently requires analytical reasoning skills, seasoned judgment, and creativity.
• Experience making independent decisions with financial or operational impact.
• Receives minimal guidance; works independently in a complex environment to achieve goals, providing recommendations to management.
• Acts as a resource for colleagues with less experience.

PREFERRED EDUCATION, EXPERIENCE AND SKILLS      

• Amtech Imaginera or Encore ERP experience
• eProductivity Suite’s CTI MES experience
• ESKO WebCenter and ESKO Automation Engine experience
• Experience working in a Shared Services environment which supports diverse business across the US and Mexico

PHYSICAL REQUIREMENTS      

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Regular sitting, standing, and walking throughout the day to accomplish tasks.
• Regular use of manual and finger dexterity with some repetitive finger motions.
• Ability to work in front of a computer screen for extended periods.
• Specific vision abilities include close and distance vision, the ability to identify colors, small letters, and numbers, hand/eye coordination, depth perception, and the ability to adjust focus.
• Hearing and speaking.
• Other conditions may include frequent reaching, stretching, pushing, pulling, pinching, grasping, and gripping.
• Up to 10% US travel, depending on future projects.
• Up to two days per week remote work for employees in good standing and with manager approval.

ABOUT OUT COMPANY 

Comprised of multiple companies with headquarters in New Hope, Minnesota, Liberty Diversified International (LDI) is a privately held company employing more than 1,900 individuals across our manufacturing facilities, production facilities and core business operations in Minnesota, Iowa, Nebraska, Illinois, Georgia, Mississippi, Texas, Arizona, California, and Mexico. With deep roots in the corrugated box manufacturing industry, we operate in the core markets of paper, packaging, workplace products, corrugated plastics and building products. 

Since 1918, our values – Caring, Innovation, Trust, and Excellence – have guided our day-to-day activities. We believe that when our employees are aligned with these values, we create superior solutions and service for our customers. The LDI family of companies includes Liberty Packaging, Liberty Paper, Liberty Plastics (Custom Solutions and Quarrix Building Products) and Safco.

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Liberty Diversified International is an equal opportunity employer and makes all employment decisions without regard to race, color, sex, religion, age, creed, sexual orientation, national origin, marital status, disability, or any other protected class.