Sr Clinical Applications Analyst (Radiation Oncology) Hybrid - University Hospitals

The position is visible to the hospital's clinical service lines, such as Nursing, Pharmacy, Perioperative Services and/or Laboratory, and serves as a liaison between IT and those groups. This position also interfaces with the business staff as it relates to the assigned clinical application(s). Duties include:

What you will do

• Leads needs assessment, software design, implementation, support, and reporting.
• Independently facilitates design of clinical workflow in conjunction with the clinicians and provides guidance to Clinical Analysts in designing improved efficiencies, solving complex workflow issues and incorporating quality initiatives.
• Leads unit and integrated testing of the software to ensure that the design objectives are met, including the development and validation of testing scripts.
• High degree of understanding of clinical departments’ business processes.
• Troubleshoots application issues, with/without vendor assistance, to resolution.
• Troubleshoots system hardware, as needed.
• Partners with end users to understand workflow and business processes.
• Maintains system security for assigned applications.
• Manages Disaster Recovery and Back Up requirements for assigned systems and provides guidance to Applications Analysts in activities.
• Acts as the team project lead in partnership with the Project Management Office on all phases of a project; from scoping and design through implementation and transition to Operations.
• Mentors System Analysts.
• Knowledge and experience with industry standard report writers such as Crystal Reports; produces and maintains custom reports.
• Provides input to components of development of end-user training materials and participates in training efforts.
• Guides other team members in ensuring good documentation standards.
• Leads escalation of issues with appropriate internal resources, to resolution.
• Develops policies and procedures in collaboration with clinicians, other system analyst team members, and IT Clinical team manager.
• Independently leads application upgrades and troubleshooting efforts and provides guidance to application analysts.
• Supports and troubleshoots Hospital Information Systems interfaces for inbound/outbound and billing orders.
• Creates reports and assigns work problem tickets to Application Analysts.
• Evaluates and maintains appropriate system documentation.
• Collaborates with other clinical and application analysts to insure system integrations.
• Performs other duties as assigned.

Education Qualifications

• High School Equivalent / GED Required and
• Bachelor's Degree Preferred

Experience Qualifications

• 3+ years Experience in Healthcare IT environment supporting clinical applications such as: • Laboratory systems (CoPath, Soft Lab, HCLL Blood Bank) • Radiology systems • PACs • OTTR • Pharmacy systems (Management, dispensing) • Eclipsys Sunrise Clinical Manager • Perioperative systems (Picis) • Cardiology systems (HeartLab) • Home Health systems • Emergency Department systems • Ambulatory EMR systems • Document Management systems Required and
• 2+ years Clinical experience highly desired. Preferred
• Prior Radiation Oncology Application Support Strongly Preferred

Skills and Abilities

• Detail-oriented and organized, with good analytical and problem solving ability. (Required proficiency)
• Notable client service, communication, presentation and relationship building skills. (Required proficiency)
• Ability to function independently and as a team player in a fast-paced environment. (Required proficiency)
• Must have strong written and verbal communication skills. (Required proficiency)
• Knowledge of MS Office/MS Visio/MS Project (Required proficiency)
• Knowledge of ITIL standards desired (Preferred proficiency)
• Knowledge of LAN, DNS, and networking. (Required proficiency)
• Knowledge of SQL databases. (Required proficiency)
• Ability to work with servers and apply software upgrades. (Required proficiency)
• Knowledge of disaster recovery and backup procedures. (Required proficiency)
• Knowledge and experience with HL7 Interfaces. (Required proficiency)
• Knowledge and experience with SQL based applications (Required proficiency)

Licenses and Certifications

• CPHIMS or other professional certification highly desired. Preferred

Physical Demands

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Lifting - Rarely (20 lbs)
• Carrying - Rarely (20 lbs)
• Pushing - Rarely (20 lbs)
• Pulling - Rarely (20 lbs)
• Climbing - Rarely (20 lbs)
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Rarely
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Rarely
• Talking - Constantly
• Hearing - Constantly
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Frequently

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