Sr. Cloud Architect - Verint Systems, Inc.
Santa Fe, NM
About the Job
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .
Overview of Job Function:
Verint’s Sr. Cloud Architect for our Site Reliability and Security Engineering Teams focuses on Verint’s cloud platform, OKD-based cloud agnostic solution. Using their expert knowledge and experience in Kubernetes, this role works with engineering leadership, development, operations and client services teams to develop creative solutions satisfying technical and business requirements. Additionally, this role provides recommendations to management regarding process, technologies, or other improvements intended to benefit productivity, efficiency and/or quality of the solutions developed.
Principal Duties and Essential Responsibilities:
+ Install, maintain, debug and evolve Kubernetes large-scale k8s clusters in multiple clouds and availability zones as well as microservice architecture.
+ Research and introduce innovative technologies for Verint’s multi-cloud platform
+ Identify and implement performance, reporting and automation improvements
+ Provide subject matter expertise for cloud platform support and microservice architecture
+ Provide technical leadership by influencing the design and architecture of major software components, systems, automation testing, and features
+ Foster a culture of creativity and excellence through technical innovations and thought leadership
+ Mentor and train other engineers on design techniques, test automation methodologies and coding standards
+ Lead and promote best practices in automated testing and continuous integration
+ Improve architecture and code base to be scalable to support growth
Minimum Requirements:
+ Bachelor's Degree in Computer Science, Engineering, related field or equivalent experience
+ 10 years experience in operating globally-distributed infrastructure in a 24/7, five 9s environment
+ Ability to manage multiple priorities and parallel projects with strong organizational, time management, and project leadership skills
+ Ability to lead small teams virtually
+ Experience with Git version control
+ 5 years experience with Kubernetes, Containerization, Microservices
+ 5 years experience with basic scripting in Bash, Python, etc.
+ 5 years experience with Infrastructure as Code tools such as Terraform and Helm
+ Experience with Cloud hosting services: AWS, Azure, GCP
+ Experience with CI/CD systems such as Jenkins, Harness, GitLab CI/CD, etc.
+ Ability to take ownership of assignments and drive to resolution
+ Ability to work in a fast-paced, high-energy environment
+ Aptitude to learn and apply advanced data analytics/visualization, and machine learning to products
+ Excellent communication and collaboration skills
+ Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
Preferred Requirements:
+ Experience with identity solutions such as Auth0, Keycloak
+ Experience with Hashicorp suite, including Vault, Consul, Boundary
+ Experience with CI/CD build automation and a drive to automate everything
+ Experience with Redhat Openshift/OKD and its ecosystem
+ Experience with observability systems such as Datadog
+ Experience working with and deploying on Linux operating systems
+ Experience as a technical lead of an engineering team
#LI-KD1
Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on one’s race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national origin, or sex, pregnancy (including childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping, (including assumptions about a person’s behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws (collectively, “Protected Characteristics”), will not be tolerated. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.
For US Applicants
_2024 Benefits Offering (https://fa-epcb-dev1-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000160018102&Title=Verint+2024+Benefits)_
Overview of Job Function:
Verint’s Sr. Cloud Architect for our Site Reliability and Security Engineering Teams focuses on Verint’s cloud platform, OKD-based cloud agnostic solution. Using their expert knowledge and experience in Kubernetes, this role works with engineering leadership, development, operations and client services teams to develop creative solutions satisfying technical and business requirements. Additionally, this role provides recommendations to management regarding process, technologies, or other improvements intended to benefit productivity, efficiency and/or quality of the solutions developed.
Principal Duties and Essential Responsibilities:
+ Install, maintain, debug and evolve Kubernetes large-scale k8s clusters in multiple clouds and availability zones as well as microservice architecture.
+ Research and introduce innovative technologies for Verint’s multi-cloud platform
+ Identify and implement performance, reporting and automation improvements
+ Provide subject matter expertise for cloud platform support and microservice architecture
+ Provide technical leadership by influencing the design and architecture of major software components, systems, automation testing, and features
+ Foster a culture of creativity and excellence through technical innovations and thought leadership
+ Mentor and train other engineers on design techniques, test automation methodologies and coding standards
+ Lead and promote best practices in automated testing and continuous integration
+ Improve architecture and code base to be scalable to support growth
Minimum Requirements:
+ Bachelor's Degree in Computer Science, Engineering, related field or equivalent experience
+ 10 years experience in operating globally-distributed infrastructure in a 24/7, five 9s environment
+ Ability to manage multiple priorities and parallel projects with strong organizational, time management, and project leadership skills
+ Ability to lead small teams virtually
+ Experience with Git version control
+ 5 years experience with Kubernetes, Containerization, Microservices
+ 5 years experience with basic scripting in Bash, Python, etc.
+ 5 years experience with Infrastructure as Code tools such as Terraform and Helm
+ Experience with Cloud hosting services: AWS, Azure, GCP
+ Experience with CI/CD systems such as Jenkins, Harness, GitLab CI/CD, etc.
+ Ability to take ownership of assignments and drive to resolution
+ Ability to work in a fast-paced, high-energy environment
+ Aptitude to learn and apply advanced data analytics/visualization, and machine learning to products
+ Excellent communication and collaboration skills
+ Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
Preferred Requirements:
+ Experience with identity solutions such as Auth0, Keycloak
+ Experience with Hashicorp suite, including Vault, Consul, Boundary
+ Experience with CI/CD build automation and a drive to automate everything
+ Experience with Redhat Openshift/OKD and its ecosystem
+ Experience with observability systems such as Datadog
+ Experience working with and deploying on Linux operating systems
+ Experience as a technical lead of an engineering team
#LI-KD1
Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on one’s race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national origin, or sex, pregnancy (including childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping, (including assumptions about a person’s behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws (collectively, “Protected Characteristics”), will not be tolerated. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.
For US Applicants
_2024 Benefits Offering (https://fa-epcb-dev1-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000160018102&Title=Verint+2024+Benefits)_
Source : Verint Systems, Inc.