Sr. Communications Associate - Jewish Family Service LA (JFS)

We all face challenges and transitions in our lives, and when we do, we must be able to count on the strength of community for support. For the people of Los Angeles, Jewish Family Service LA is that trusted source of support. We are a comprehensive network of services that welcomes individuals and families of all ages and identities to our full spectrum of care. Our highly trained staff and volunteers work closely with individuals and their loved ones to problem-solve and guide them on their paths to safety, security, wellness, and fulfillment.

JFS staff share in our mission and work towards our goals with the highest level of responsibility, professionalism, and integrity. JFS demonstrates our commitment to our staff by offering a comprehensive benefits package and a nurturing environment.

Be part of our commitment and join our family. For more information on our philosophy and services, please tour our website  

The Senior Communications Associate will play a pivotal role in shaping and executing the organization’s communications strategy to effectively engage stakeholders, support JFSLA’s reputation, and advance our mission of providing vital services to the people of Los Angeles. Reporting directly to the Senior Director of Communications, the Senior Communications Associate will possess strong PR management skills, meticulous writing skills, excellent attention to detail, and a passion for storytelling and community engagement. The Senior Communications Associate should be innovative, organized, and self-motivated, with a keen interest in driving strategic messages to key internal and external players.

QUALIFICATIONS:

• Bachelor’s degree required, master’s degree preferred, in Communications, Journalism, Marketing, English, Public Relations, or another relevant area of study.
• 3 + years of demonstrated experience in non-profit marketing, communications, PR, or a related field.
• Excellent written and verbal communication skills; demonstrated ability to produce timely and impactful content for publications and deliverables.
• Proven track record of successful PR campaigns and media relations. Proven competency in managing media inquiries and collaborating with internal stakeholders to ensure cohesive and accurate brand representation. 
• Experience managing websites using CMS platforms such as WordPress.
• Proficiency in digital marketing tools and platforms, including social media, email marketing, Blackbaud products, and Google Ads and Analytics.
• Must be a detail-oriented self-starter; process-driven with the ability to multi-task.
• Strong computer and technology skills.

• Strategic and creative mindset along with a strong positive and collaborative attitude.
• Experience using InDesign, MS Illustrator, Adobe Photoshop, etc., a plus.

• Must pass a criminal background check (Live Scan fingerprinting) prior to beginning employment.

RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

• Public Relations Management: Help develop and execute PR strategies to enhance JFSLA’s visibility and reputation in the community. Assist relationship between Senior Director of Communications/PR firm and JFSLA staff, volunteers, and clients. Cultivate relationships with media outlets, pitch stories, and coordinate press releases.  
• Communications Material Oversight: Ensure consistency and quality in all communications materials, including print collateral, digital content, and multimedia productions.
• Internal Communications: Facilitate effective communication within the organization by developing internal communications products to keep staff informed and engaged. 
• Management of Communications Tools and Partners: Oversee the use of Communications platforms and tools, including social media management systems, email marketing systems, CRM software, etc. Coordinate with contracted partners such as graphic designers, database managers, etc., to ensure deliverables meet JFSLA standards.
• Event Management: Assist Senior Communications Director and other staff to plan and execute community engagement events, including virtual and in-person events. 
• Content Creation: Write, edit, and curate compelling content for various communications channels, including newsletter, website, social media, and press.
• Website Oversight: Maintain and update websites to ensure content accuracy, relevance, and user-friendliness. Implement SEO strategies to improve website visibility and traffic.
• Analytics and Reporting: Monitor and analyze key performance indicators for communications efforts, providing regular reports and insights to inform strategic decision-making.
• Provide back up support to other team members as needed.
• Other duties as assigned.
    

Jewish Family Service LA is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or status as a veteran.

This position reports to the Senior Director of Communications.

Jewish Family Service is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

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