Sr. Community Manager - Arrowhead Housing Inc
Fairfield, CA
About the Job
Sr. Community Manager
We are looking for a dynamic Sr. Community Manager with a great attitude and exceptional customer service to manage a large property in the Fairfield area. This person will be responsible for various phases of the managing the properties, including certifications, the leasing and application process, rent collections, accounts payable and maintaining exceptional customer service with prospects, existing residents and owners. This person will have a great attitude, be pro-active, have attention to detail and able to work together as a team in a fast-paced environment.
Arrowhead Housing is a boutique property management company dedicated to creating unique experiences. We manage various size properties, including apartment communities. We are customer and resident-focused and unwaveringly committed to the highest of standards. We look for big-picture, strategic thinkers with operations and execution experience and an eye for continuous innovation
The Sr. Community Manager manages the building operations and property management team members ensuring the fiscal and operational success of the building. The Sr. Community Manager shall thoroughly understand the physical condition of the properties and shall have a high level of knowledge of all contracts, building rules, procedures, and operating policies affecting the buildings. With excellent customer service skills, the Sr. Community Manager will work with residents and maintenance team members to support the property retention goals. Strong team work and accountability are key attributes of the successful Sr. Community manager. Additional responsibilities and qualifications for the for the Sr. Community Manager include the following;
QUALIFICATIONS:
Education:
High school diploma or equivalent required. College or real estate-related supplemental courses preferred.
Experience:
A minimum of five years of Property Management required and at least three years at a Manager level with supervisory responsibilities. Must have affordable housing experience (LIHTC, HUD).
Abilities:
· Proficiency in Microsoft Office (Excel, Word and Outlook)
· Must have a solid background in property management software, technological systems and other online systems used for marketing and managing the property. Experience with Real Page/One Site or similar strongly desired
· Relate well to people from diverse backgrounds
· Articulate, patient, organized, customer oriented, pro-active, enthusiastic, team player, and goal oriented
· Good verbal and written communication and relate effectively towards others
· Must have Self-initiative with the ability to problem-solve and prioritize work with good time management skills
· Ability to work efficiently and effectively to identify and act on areas of concern and urgency
· Ability to interpret financial reports and analyze the data and ledgers
· Work in a collaborative manner and in a team environment or independently
· Ability to inspect the property, amenities, and show properties on multi levels.
· Stamina for fast paced working environment
COMPENSATION:
Based on experience. It is a Full-Time position with 40 hours. Full Time Position includes health benefits, 401K, Paid Time off and Holiday Pay. Please submit your salary requirements in a cover letter with your resume.