Sr. Contract Center Technology Support Engineer - Bethpage, NY - Georgia IT Inc.
Bethpage, NY, PA
About the Job
Job Title: Sr. Contract Center Technology Support Engineer
Location: Bethpage, NY
Position Type: DIRECT HIRE
Salary: DOE – $100K - $105K
Only US Citizen, Green Card, GC EAD
Qualifications:
Location: Bethpage, NY
Position Type: DIRECT HIRE
Salary: DOE – $100K - $105K
Only US Citizen, Green Card, GC EAD
Qualifications:
- Bachelor's degree in Computer Science or Engineering or related discipline is required.
- 7+ year's experience in supporting and maintaining large, highly visible customer facing contact center technology platforms utilizing SIP.
- 7+ years of experience with design, development, implementation and support of IT infrastructure components such as servers (WINTEL, Solaris, Open Source), operating systems (Windows, Linux, UNIX, Windows), databases (Oracle / SQL Server), storage, networking (Cisco), transport (TCP/IP, SIP) and desktop applications (.NET, java)
- 7+ years of experience working with VMWare, Weblogic
- 5 + years of experience in Contact Center technology and application support team in a large / complex system environments (ITIL working knowledge).
- Proven success in running highly available (at least 99.99% availability) contact center systems
- Knowledge of the Software Development Life Cycle is desired. Specifically Quality Control, Testing and Documentation are important to success in the position.
- Overall Technical Expertise in Information Systems
Source : Georgia IT Inc.
