Sr. Corporate Office Services Coordinator - eTeam Inc.
Universal City, CA 91608
About the Job
Job Title: Sr. Corporate Office Services Coordinator
Location: Universal City, CA
Duration: 2 Months
Requirements
Responsibilities:
Location: Universal City, CA
Duration: 2 Months
Requirements
- Two plus years of customer service, facilities, or client facing experience
- Experience working in Archibus
- Strong Proficient with Microsoft Excel, Outlook, Adobe, work order management systems
- Strong written and verbal communications skills to interact and engage with demanding clients
- Ability to make tough, informed decisions quickly to keep projects on track, using good judgement and accountability
- General knowledge of Archibus is a must, and CAFM experience is a plus.
- BA/BS degree from an accredited college or university, or equivalent
- Familiarity working in a studio operations environment
- Familiarity with studio production needs and requirements
- Three plus years of experience in customer service or facilities
- Customer-focused with excellent customer service skills and a “can-do” attitude
- Ability to maintain professionalism at all times
- A high output self-starter with the ability to handle multiple projects simultaneously
- Exceptional attention to detail, critical thinking, as well as the ability to see the big picture
- Ability to flex on demand to address competing priorities and handle multiple projects simultaneously while maintaining a pulse on incoming items
Responsibilities:
- Work in collaboration with Facilities, IT, Telecom and Business Unit Representatives to coordinate all Moves
- Update and maintain p-line drawings, space data, and occupancy data based on move information and project information provided by the client
- Assist with fostering & building vendor/internal department relationships to effectively fulfill client expectations while ensuring company policy and procedures are followed
- Outside vendor communication, scheduling, and thorough documentation of punch list items
- Work with supporting teams to troubleshoot issues that arise and maintain constant communication throughout the process
- Interface with IT and Telecom to set up work areas with required equipment
- Working closely with building management, security, and cleaning crews to maintain a safe and comfortable work environment
- Daily interaction with work ticketing systems
- Compile and deliver capacity and occupancy information for proper reporting
- Manage Zone Maintenance areas to identify and resolve maintenance issues. Ensure information is entered into a work order to track progress and report on results
- Flexible to assist with special projects as needed
- Update and distribute monthly reports and various notifications as needed
- Scout office space with the customer to understand tenant requirements and assess building conditions prior to occupancy
- Process office maintenance requests for paint, carpet cleaning, plumbing issues, electrical issues, HVAC, janitorial, and pest control
- Schedule furniture deliveries, removals, or office rearranging per client requests
Source : eTeam Inc.
