Sr. Digital Program Manager, Prime Video Global Operations Scaling - Amazon

Description How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us! Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do. We are searching for a Sr. Digital Program Manager who can lead strategic cross-functional programs, be passionate about innovation, and navigate in a complex environment with both business and technical aspects. This role demands a high capacity to Learn and Be Curious, Dive Deep, and Insist on the Highest Standards as we need to be continually adapting to the fast-moving environment and push to drive efficiency through simplification for global customers. In this role, you will have the opportunity to work with various stakeholders, including global cross-functional teams within Amazon, external executive teams, and technical teams from both sides. The successful candidate will need to be entrepreneurial, wear many hats and work in a fast-paced, dynamic, and highly collaborative environment. If this sounds intriguing, please consider this role on the Prime Video Global Operations Scaling Team. Key job responsibilities - Be the subject matter expert of your assigned program - Define program value propositions, advantages, and limitations with data-driven insights - Be the liaison between various technical, business, and development teams to drive both proactive and reactive solutions to help scale the business - Own and support global cross-team coordination, project management, and be able to swiftly prioritize and multi-task based on severity level and strong business judgement - Identify and investigate data to isolate issues, develop solutions, and prioritize opportunities for servicing partner teams - Have a passion for continuously improving the customer experience - Be a creative problem solver who always thinks critically about next steps - Possess flexibility and have a track record of delivering results in a fast-paced and highly ambiguous work environment About the team Our mission is to make available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world. We aim to create a friction-free self-service digital supply chain that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins. Basic Qualifications - 5+ years of experience working with large global organizations as a Program Manager, Product Manager, Digital Supply Chain Manager, or similar role - 5+ years of experience using MS Excel, including the ability to create pivot tables, use VLookups, and charts - 3+ years of communicating program/project status to executive-level leadership - Bachelor's degree or 3+ years of equivalent professional experience Preferred Qualifications - Strong attention to detail, end-to-end ownership, and driving results in ambiguous environments - Experience leading cross-functional teams to deliver products and projects on tight deadlines - Advanced data analysis skills utilizing SQL or other programming languages - Proven ability to work backward from a problem statement, analyze available solutions, conceive new ones and design a step-by-step execution plan to build the solution and continuously improve - Strong verbal/written communication, including an ability to effectively communicate with both business and technical teams - Be self-driven, and show ability to deliver on ambiguous projects with incomplete or imperfect data Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $245,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.