Sr. Director, Contract Logistics (CLS) Americas - Remote - 1651-8127 - APL Logistics Americas
Scottsdale, AZ
About the Job
This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/6741111
JOB DESCRIPTION
Overview:
Lead the Contract Logistics (CLS) operations across North America and
Latin America delivering high standards of customer service by
establishing standards, policies and processes, driving growth through
existing and new accounts, driving operational efficiencies and reducing
cost of operations, as well as leading technology adoption to transform
operations.
RESPONSIBILITIES
Responsibilities:
Operations Management
- Drive the establishment of standards, processes and policies for CLS
Operations in North America and Latin America to ensure operation
run efficiently, safely and in line with APLL's culture and maxims.
- Establish standards of operational performance for distribution
centers to enable the fulfilment of APLL's commitment to its
customers
- Drive the development of and approve budgets for resource planning
and labor allocation for warehouse distribution center sites to
ensure sites are adequately staffed and resourced to deliver
business objectives
- Review operational performance across warehouse distribution centers
periodically to identify gaps, and work with Directors to address
them and drive action to ensure operational objectives are met
- Hold Directors accountable for cascading and meeting operational
targets and objectives for CLS operations in assigned geographies
- Maintain relationships with site managers to have direct
line-of-sight of operations, issues and challenges at individual
sites
- Drive adherence to safety standards across CLS operations by holding
Directors accountable for safety performance of sites overseen by
them
- Lead problem solving and responsive decision-making to address
emergency scenarios at warehouse distribution center sites
Operations Excellence and Innovation
- Drive the establishment and implementation of 5S principles of lean
operations across the warehouse distribution centers in North
America and LATAM to ensure efficient and productive operations
- Lead key labor and operations excellence projects across CLS
operations in the region to drive improvements in operational
efficiencies, cost reduction, innovation, safety performance and
compliance
- Provide periodic updates and reporting to senior leadership on
progress of key operations excellence projects and initiatives from
a CLS perspective
- Review effectiveness of operations excellence and innovation
projects through achievement of objectives such as cost savings,
productivity increase etc.
Technology and Innovation Management
- Work with APLL Operations Excellence team to track new and emerging
technologies with potential application in APLL/CLS operations
- Attend industry and technology events to identify new operational
technologies, network with technology partners to drive APLL's
interests in key operations and industrial technology domains
- Working with other key stakeholders in the organization, serve as
CLS's primary representative for APLL's IT and innovation roadmap,
driving the roadmap development from CLS perspective
- Guide the selection of IT and innovation solutions to be developed
to enhance CLS operations, and oversee the development of user
journeys and customer experience mapping to support the development
of solutions
- Review and sign-off on IT and innovation solutions developed to
improve CLS's operational performance
Customer Relationship and Commercial Management
- Build and maintain relationships with key clients' C-suite
stakeholders to understand and manage expectations, align on
performance standards and drive continuous improvement
- Colla orate with commercial counterparts to lead the renewal of
client contracts, ensuring commercial and performance terms balance
client value and APLL interests
- Participate in quarterly business reviews with key clients to assess
client satisfaction with APLL services and ensure client feedback is
incorporated into improvement of operational standards
- Provide operational input, review and approval of new proposed
business opportunities for CLS operations to grow business through
new and existing customers
Team & People Management
- Lead capability building for the team to ensure the team has the
right skills to deliver against current and emerging requirements
- Provide feedback and opportunities for development to staff within
own team
- Develop a bench of talent through training, development and
succession planning
QUALIFICATIONS
Qualifications:
Education
- Bachelor's degree in business, International Business, or
applicable Supply Chain Management acumen.
- Master's in Business Administration or advanced degree a plus.
Experience
- General Experience
10 plus years Strategic Planning, Budgeting, P&L oversight, Continuous
Improvement, and lean operations programs, negotiations and pricing of
new business.
Proven track record of improving cost-to-serve th
information, please see: https://www.azjobconnection.gov/jobs/6741111
JOB DESCRIPTION
Overview:
Lead the Contract Logistics (CLS) operations across North America and
Latin America delivering high standards of customer service by
establishing standards, policies and processes, driving growth through
existing and new accounts, driving operational efficiencies and reducing
cost of operations, as well as leading technology adoption to transform
operations.
RESPONSIBILITIES
Responsibilities:
Operations Management
- Drive the establishment of standards, processes and policies for CLS
Operations in North America and Latin America to ensure operation
run efficiently, safely and in line with APLL's culture and maxims.
- Establish standards of operational performance for distribution
centers to enable the fulfilment of APLL's commitment to its
customers
- Drive the development of and approve budgets for resource planning
and labor allocation for warehouse distribution center sites to
ensure sites are adequately staffed and resourced to deliver
business objectives
- Review operational performance across warehouse distribution centers
periodically to identify gaps, and work with Directors to address
them and drive action to ensure operational objectives are met
- Hold Directors accountable for cascading and meeting operational
targets and objectives for CLS operations in assigned geographies
- Maintain relationships with site managers to have direct
line-of-sight of operations, issues and challenges at individual
sites
- Drive adherence to safety standards across CLS operations by holding
Directors accountable for safety performance of sites overseen by
them
- Lead problem solving and responsive decision-making to address
emergency scenarios at warehouse distribution center sites
Operations Excellence and Innovation
- Drive the establishment and implementation of 5S principles of lean
operations across the warehouse distribution centers in North
America and LATAM to ensure efficient and productive operations
- Lead key labor and operations excellence projects across CLS
operations in the region to drive improvements in operational
efficiencies, cost reduction, innovation, safety performance and
compliance
- Provide periodic updates and reporting to senior leadership on
progress of key operations excellence projects and initiatives from
a CLS perspective
- Review effectiveness of operations excellence and innovation
projects through achievement of objectives such as cost savings,
productivity increase etc.
Technology and Innovation Management
- Work with APLL Operations Excellence team to track new and emerging
technologies with potential application in APLL/CLS operations
- Attend industry and technology events to identify new operational
technologies, network with technology partners to drive APLL's
interests in key operations and industrial technology domains
- Working with other key stakeholders in the organization, serve as
CLS's primary representative for APLL's IT and innovation roadmap,
driving the roadmap development from CLS perspective
- Guide the selection of IT and innovation solutions to be developed
to enhance CLS operations, and oversee the development of user
journeys and customer experience mapping to support the development
of solutions
- Review and sign-off on IT and innovation solutions developed to
improve CLS's operational performance
Customer Relationship and Commercial Management
- Build and maintain relationships with key clients' C-suite
stakeholders to understand and manage expectations, align on
performance standards and drive continuous improvement
- Colla orate with commercial counterparts to lead the renewal of
client contracts, ensuring commercial and performance terms balance
client value and APLL interests
- Participate in quarterly business reviews with key clients to assess
client satisfaction with APLL services and ensure client feedback is
incorporated into improvement of operational standards
- Provide operational input, review and approval of new proposed
business opportunities for CLS operations to grow business through
new and existing customers
Team & People Management
- Lead capability building for the team to ensure the team has the
right skills to deliver against current and emerging requirements
- Provide feedback and opportunities for development to staff within
own team
- Develop a bench of talent through training, development and
succession planning
QUALIFICATIONS
Qualifications:
Education
- Bachelor's degree in business, International Business, or
applicable Supply Chain Management acumen.
- Master's in Business Administration or advanced degree a plus.
Experience
- General Experience
10 plus years Strategic Planning, Budgeting, P&L oversight, Continuous
Improvement, and lean operations programs, negotiations and pricing of
new business.
Proven track record of improving cost-to-serve th
Source : APL Logistics Americas
