Sr. Director, Long Term Care Operations - Fresenius Medical Care Holdings, Inc.

PURPOSE AND SCOPE:As the Senior Director of Long-Term Care Operations, comprehensive oversight is given to all front-end and back-end operations for Long-Term Care (LTC) services within FRx. This includes a range of critical functions such as Automation, Document Intake, Data Entry, Adjudication, and Prior Authorization. The role involves maintaining strategic relationships with Group Purchasing Organizations (GPO) and other crucial LTC vendors. The responsibility spans the realm of compliance packaging and regulations associated with LTC dispensing.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Provide leadership in establishing and optimizing all aspects of the long-term pharmacy operation, overseeing critical functions such as Automation, Document Intake, Data Entry, Adjudication, and Prior Authorization.
• Cultivate and maintain strategic relationships with Group Purchasing Organizations (GPO) and other essential LTC vendors. This includes negotiation and collaboration to enhance supply chain efficiency and operational effectiveness.
• Assume responsibility for the compliance packaging and adherence to regulations associated with LTC dispensing. Ensure that all operational processes align with industry standards and legal requirements.
• Collaborate with cross-functional teams to seamlessly integrate LTC operations within the broader organizational framework.
• Foster a collaborative environment that aligns with organizational objectives.
• Drive continuous improvement initiatives within LTC operations, leveraging technology, industry best practices, and innovation to enhance overall efficiency, quality, and customer satisfaction.
• Stay informed about changes in regulatory standards related to LTC operations. Implement necessary adjustments and ensure ongoing compliance with industry regulations.
• Effectively communicate with internal and external stakeholders, providing updates on LTC operations, addressing concerns, and ensuring transparent and timely information flow.
• Provides initiative management leadership for assigned initiatives with FreseniusRx to achieve goals and objectives that contribute to the overall business strategy. Manages initiatives by working closely with various project contributors/team members and stakeholders.
• Responsible for driving solutions for business operations by working with cross-functional divisions that include Legal, Compliance, Government Affairs, Fresenius Kidney Care, and others as assigned.

• Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions.  

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Travel is required 25% of the time.

SUPERVISION:

• Responsible for the indirect supervision of various levels of Operations staff.

EDUCATION:

• Pharmacy Degree from an accredited school of Pharmacyrequired; Advanced Degree preferred.

EXPERIENCE AND REQUIRED SKILLS:         

• 10+ years LTC Pharmacy Operations Experience

ACKNOWLEDGEMENT:

I acknowledge that I have read and accepted this job description.  I understand what is expected of me in this position, and I am able to perform the essential functions as outlined with or without reasonable accommodation.  Furthermore, I understand that the duties and responsibilities listed in this job description are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.  If I have any questions about duties and responsibilities not specified in this job description that I am asked to perform, I should discuss them with my immediate supervisor or my Human Resources representative.

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ADDENDUM:

• None

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EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.