Sr. Director- Supply Chain

Dallas, TX, US, 75234

Requisition ID: 860259 
Position:Full-Time
 

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company.

GENERAL FUNCTION

We are on a mission to enhance service, increase efficiency, and simplify business operations. As the Senior Director, Supply Chain, you will lead efforts to manage and develop fully integrated supply chains for EssilorLuxottica and its partners. This is a pivotal role responsible for overseeing strategic, end-to-end supply chain offers, ensuring operational excellence, and meeting customer satisfaction and contractual obligations. 

MAJOR DUTIES AND RESPONSIBILITIES

• Lead the Integrated Offers Team with clear vision and strategic goals, ensuring the delivery of exceptional service and operational efficiency.
• Manage high-profile accounts—overseeing supply chain operations for an increasing number of key accounts handling over 90,000 pairs of eyeglasses weekly across 2,600+ eyecare providers nationwide.
• Ensure operational excellence by consistently monitoring internal and external performance metrics and driving continuous improvement, creating sustainable, repeatable processes that exceed SLA and improve efficiency. 
• Collaborate with commercial leads and customers, participating in regular performance reviews to address challenges and ensure smooth operations.
• Act as the lead customer advocate, addressing issues quickly, establishing scalable processes, and supporting business growth through strong customer partnerships.
• Support new program launches, actively contributing to RFPs with the commercial team, proposing end-to-end supply chain solutions that meet customers requirements.
• Foster relationships with customers and vendors to exceed expectations and continuously enhance partnerships.
• Ability to understand internal and external customer needs, build value-added partnerships, and maintain a long-term focus.
• Strong drive for continuous improvement across programs, developing processes for sustainable growth.
• Effective communicator who works across all levels of the organization to drive collaboration and issue resolution.

BASIC QUALIFICATIONS

• Bachelor’s degree in engineering, Supply Chain, Information Systems, or related field
• 10+years of experience in large-scale project management, leading cross-functional, multi-site teams
• 5+years in team management, with proven leadership in developing high-performing teams.
• Strong understanding of Rx Lab Operations, Supply Chain, Finance, and IT functions.
• Proven track record in managing complex projects and driving their successful execution.
• Experience with Procure-to-Pay and Order-to-Cash processes
• Strategic thinker, capable of overseeing vision and operational execution.
• Excellent verbal and written communication skills
• Ability to multi-task and handle complex requests in a dynamic, fast-paced environment.
• Strong analytical and decision-making skills.

PREFERRED QUALIFICATIONS

5+years in the optical industry is a plus. 

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. 
 
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. 
  
We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.