Sr. Director, Systems Engineering - Kaseya Limited

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners (www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture, please click here: Kaseya Culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.

We are seeking a highly skilled and experienced Director of Salesforce Engineering to lead our Salesforce development and quality assurance teams. The ideal candidate will have a deep understanding of Salesforce architecture, extensive experience in managing Salesforce projects, understanding of QA methodologies & tools, and a proven track record of leading engineering teams to deliver high-quality solutions. This role requires a strategic thinker with excellent leadership and communication skills to drive the successful implementation and optimization of Salesforce across the organization.

Key Responsibilities:

• Lead, mentor, and develop a high-performing team of Salesforce engineers and QA engineers.
• Foster a collaborative and innovative team environment.
• Develop and implement strategies for team growth and skill development.
• Oversee the planning, execution, and delivery of Salesforce projects.
• Ensure projects are completed on time, within scope, and within budget.
• Collaborate with cross-functional teams to gather requirements and define project goals.
• Provide technical leadership and guidance on Salesforce architecture and best practices.
• Design and implement scalable and robust Salesforce solutions.
• Ensure Salesforce DevOps practices, including CI/CD pipelines, automated testing, and version control are maintained.
• Stay up to date with the latest Salesforce features, releases, and industry trends.
• Ensure Salesforce solutions comply with industry standards, security policies, and regulatory requirements.
• Work closely with business stakeholders to understand their needs and translate them into technical requirements.
• Communicate project status, risks, and issues to senior management and stakeholders.
• Ensure alignment between business objectives and Salesforce capabilities.
• Establish and enforce coding standards, testing protocols, and quality assurance processes.
• Conduct code reviews and ensure adherence to best practices.
• Implement and maintain continuous integration and deployment processes.
• Implement robust testing and quality assurance processes to ensure the integrity of all Business Information Systems (BIS) solutions.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 12+ years of experience in Salesforce development and architecture.
• 7+ years of experience in a leadership role managing Salesforce teams.
• Extensive knowledge of Salesforce architecture and Salesforce products, including Sales Cloud, Service Cloud, and CPQ Cloud.
• Experience with Agile/Scrum methodologies and project management tools.
• Strong understanding of Salesforce integration patterns and APIs.
• Knowledge of DevOps practices, CI/CD pipelines, and tools like Git, Jenkins, or Gearset.
• Knowledge of quality assurance methodologies and tools.
• Excellent problem-solving skills and the ability to think strategically.
• Desired Salesforce Certifications:
  • Salesforce Platform Developer I
  • Salesforce CPQ
  • Salesforce Sales Cloud
  • Salesforce Service Cloud

Preferred Qualifications:

• Additional Certifications Considered:
  • Salesforce Platform Developer II
  • Salesforce Java Script Developer I
  • Salesforce Experience Cloud

Experience with data migration and ETL tools.

Join the Kaseya growth rocket ship and see how we are #ChangingLives!

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.