Sr Endpoint Systems Engineer - AKKODIS

At Akkodis, we use our insight, knowledge, and global resources to make exceptional connections every day. With 60 branch offices located strategically throughout North America, we are positioned perfectly to deliver the industry’s top talent to each of our clients. Clients choose Akkodis as their workforce partner to solve staffing challenges that range from locating hard-to-find niche talent to completing quick-fill demands.

 

JOB TITLE: SR ENDPOINT SYSTEMS ENGINEER 

EMPLOYMENT TYPE: DIRECT HIRE

COMPENSATION: UP TO $139K IN CA OR WDC. UP TO $149K IN NY. Base salary + Bonus potential + Merit  increases. 

LOCATION DETAILS: A STRONG PREFERENCE FOR THE FOLLOWING LOCATIONS: LOS ANGELES, NY OR DC.- MAY SIT IN ANY LOCATION—San Diego, CA, Palo Alto, CA , Houston, TX OR Chicago, Il.

 

Under the direction of the Manager, Endpoint Systems Engineering, the Senior Endpoint Systems Engineer will design, support, document, and deploy infrastructure IT systems, solutions, and processes that directly support user-facing endpoint technology, troubleshoot and resolve systems and application issues, and provide production support to users and internal IT teams worldwide.

In this capacity, the Senior Endpoint Systems Engineer will:

•          Assist with the design, implementation, and support of enterprise systems and platforms including Microsoft Configuration Manager (SCCM), Citrix Virtual Apps and Desktops, and Ivanti EPMM/MobileIron;

•          Provide leadership and best practices around application packaging and script deployment, optimizing application delivery for installation on global Firm endpoints;

•          Test configurations, applications, and hardware against Firm standard images;

•          Assist with software application deployments;

•          Innovate and support patch and vulnerability management;

•          Develop, document and maintain Firm endpoint images for all Firm standard PC models;

•          Document and maintain a standard software installation library;

•          Research, evaluate and recommend software and hardware products for maintaining stable and consistent end-user environment;

•          Participate in the assessment and review of products or program alternatives to make recommendations to management;

•          Perform as a third-level escalation point for the IT Support Center; as needed, manage end-to-end incident from inception to resolution;

•          Investigate system and application problems to identify the root cause of the problem and determine and implement possible resolutions;

•          Coordinate with IT Support and local IT analysts to resolve technical problems;

•          Analyze root cause problems and execute corrective actions;

•          Serve as a project technical lead to providing tasks and technical leadership;

•          Execute plans and implement technical solution projects to refresh supported systems;

•          Interface directly with vendors and other members of IT to solve complex or unique issues;

•          Stay abreast of new and existing Firm applications functionalities; and

•          Work on-call on occasion.

Proficiencies:

•          Expert level of knowledge and experience in MSI and Transforms;

•          Expert level of knowledge and experience in scripting languages with a strong emphasis on Powershell;

•          Expert level of knowledge and experience in SCCM/MECM Current Branch;

•          Expert level of knowledge and experience in App-V;

•          Expert level of knowledge in Microsoft Windows 10 and Server OS;

•          Expert level of knowledge and experience in Microsoft Office Suite;

•          Moderate to Expert level of knowledge and experience with IT Service Management (ie ITIL, ITSM) concepts as they relate to best practices in an enterprise organization;

•          Moderate to Expert level of knowledge and experience with modern security architectures and concerns; moderate understanding of DLP and Information Security frameworks, concepts, and terminology;

•          Minimum level of knowledge and experience in iManage Document Management Systems;

•          Minimum level of knowledge and experience in Litera and legal applications;

•          Minimum level of knowledge and experience in Citrix XenApp/Virtual Apps and Desktops;

•          Expert level knowledge of Active Directory, Windows Group Policy Objects, Windows Registry, network topologies, and other fundamentals of systems administration; and

•          Strong written and verbal communication skills.

•          Qualifications:

•          Bachelor’s Degree in Information Systems and/or equivalent certification (preferred);

•          Microsoft Certification (preferred);

•          At least 7 years of technical experience providing technical support for Microsoft Windows OS (preferred);

•          At least 7 years of working in a technical customer service role within a hierarchical IT environment (preferred);

•          At least 7 years of standard software packaging tools and practices (MECM/SCCM) (preferred); and

•          At least 7 years of standard imaging OSD tools and practices (MECM/SCCM, MDT, SMS, Altiris) (preferred).

 

 

If you are interested in this ,please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Dana More at dana.more@akkodisgroup.com '

Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/ The Company will consider qualified applicants with arrest and conviction records.

Pay Details: $130,000.00 to $140,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance