Sr Engineer, IT Enterprise Operations - PDS Health

Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!

We are seeking a highly skilled and experienced M365 Systems Administrator to join our team. The ideal candidate will have a strong background in Microsoft 365 technologies, with a focus on Microsoft Teams, Exchange Online, SharePoint, and On-Prem Active Directory. This role is dedicated to implementing, optimizing, and supporting the modern workplace that helps deliver transformative solutions to our workforce.

Responsibilities

• Manage and maintain the Microsoft stack, including O365, Active Directory, Teams, SharePoint and OneDrive.
• Perform day-to-day activities within M365 tenant, including managing user provisioning, shared mailboxes, distribution groups, roles, and permissions
• Administer and maintain Exchange Online, including managing mailbox policies, configuring mail flow rules, and implementing email security measures.
• Design, implement, and manage Microsoft Teams templates to streamline collaboration and communication across the organization
• Perform day-to-day activities within Azure AD and O365 tenant, including managing user provisioning, shared mailboxes, distribution groups, roles, and permissions
• Troubleshoot and resolve complex issues related to Microsoft 365 services, including network-related problems and integration challenges
• Manage and configure Microsoft Teams Rooms, including advanced AV setups and integration with room booking solutions
• Collaborate with cloud, application, and network administrators to ensure efficient operation of the end-user computing environment
• Create extensive technical documentation for implementations, break-fix solutions, and end-user guides

Preferred

• Experience with managing On-prem Active Directory
• Analyze and monitor for outages, trends, and global issues with Microsoft stack applications and systems
• Understanding of email authentication protocols (SPF, DKIM, DMARC)
• Utilize PowerShell scripting and APIs for automation and enhancement of Microsoft 365 services
• Support and contribute to the implementation of Microsoft Power Platform solutions Power Apps, Power Automate, Power BI to improve business processes
• M365 Defender and Microsoft Purview experience. 

Required

• Bachelor's degree in Information Technology, Computer Science, or equivalent experience
• 5+ years of experience as a M365 Systems Administrator or equivalent combination of experience and education
• In-depth knowledge of major Microsoft cloud-based systems including Azure AD, O365.
• Experience with Azure, Intune, and M365

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Tuition Reimbursement
• 401K
• Paid time to volunteer in your local community

Pacific Dental Services is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.