Sr. Engineering Manager Platform (SRE) - NinjaTrader
Chicago, IL
About the Job
JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD
Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.
Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last 5 years alone, our user base has grown by 400% to over 2 million users and we have become the number one rated futures brokerage worldwide.
But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.
So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees.
Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.
We are seeking a highly skilled and experienced engineering leader to join our Platform team, leading the Cloud Infrastructure and SRE team. You will help us scale our cloud infrastructure for continuous and programmatic optimization of cloud resources, build and support a robust incident response program, and drive down costs while enhancing performance and utilization. As a technical leader in our technology organization, your team's work will have a profound impact on our core high-throughput, low-latency trading application, directly influencing our business's bottom line.
What you'll do:
- Mentor and manage a team of SREs, fostering a culture of collaboration, innovation, and excellence in execution
- Own technical decisions for the team, ensuring alignment with developers and compliance with security policies and industry standards
- Implement and maintain robust operational practices, including incident management, monitoring, alerting, and capacity planning
- Coordinate on-call support across global time zones, ensuring 24/7 coverage and efficient handovers
- Lead initiatives related to the design, deployment, and maintenance of critical infrastructure components
- Oversee release processes and ensure smooth deployments, minimizing downtime and impact on users
- Conduct thorough post-incident reviews, identifying root causes and implementing preventive measures
- Hire the best talent to help build and grow NinjaTrader's infrastructure team
What we look for:
- Bachelor's degree in Computer Science, a related field, or equivalent practical experience
- 8+ years of progressive engineering experience in Site Reliability or adjacent disciplines (DevOps, Platform, Backend Engineering, etc.), with a strong background in cloud service providers, ISPs, or similar service-oriented networking companies
- 3+ years of management experience with a consistent track record of managing technical and geographically distributed teams, including coaching, performance management, career development, and hiring
- Production experience supporting a 24/7 cloud-based environment and leading Incident Management at scale
- Exceptional troubleshooting, debugging, and diagnostic skills for cloud and web-based technologies using industry-standard observability tools and frameworks
- Proven experience in designing, deploying, and managing large-scale cloud infrastructure
- Experience writing production-quality code in a major programming language such as Java, Scala, Python, C++, or Go
- Strong scripting skills in languages such as Python, Bash, or equivalent
- In-depth knowledge of networking, security, and identity management in cloud environments
- Excellent problem-solving and communication skills, with the ability to articulate technical problems concisely to a non-technical audience
Our Core Benefits Include:
- Hybrid Schedule with Extra Remote Flexibility (Totalling over 55% remote time)
- Generous PTO
- 7 Paid Holidays Annually + 5 Conditional Holidays Annually
- 1 Service Day Annually
- 401k with 3.5% Company Match
- Health, Vision, Dental Coverage
- Life and Disability Insurance Covered 100% by NinjaTrader
- Flexible Spending Accounts for Transit and Parking
- Gym Membership
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
