Sr Enterprise Business Analyst - SAS

Senior Enterprise Business Analyst- Remote or Hybrid

Nice to meet you!

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.

About the job

The Fulfillment Operations team is looking for a Sr. Enterprise Business Analyst to serve as a critical liaison between the Fulfillment department and key stakeholders across SAS. This role requires an in-depth understanding of the end-to-end processes, workflows, and systems within the department, spanning our product data teams, order configuration teams, and fulfillment technologies teams. The Senior Business Analyst will bridge the gap between business needs and technical capabilities, ensuring both are accurately represented in stakeholder meetings and project initiatives. A strong ability to analyze, document, and communicate requirements will be key to the success of this position.

As a Senior Enterprise Business Analyst you will:

• Gain an intimate understanding of departmental systems, processes, and workflows, particularly within product data (formerly Release Data Engineering and Release Data Technologies), order configuration (formerly Licensing Operations), and fulfillment technologies (formerly FSSET & Order Processing) teams.
• Serve as a business and technical representative in cross-functional meetings, advocating for the department’s requirements and ensuring alignment across stakeholders.
• Analyze and document current-state processes, identify opportunities for improvement, and drive future-state recommendations.
• Collaborate with various teams to ensure business requirements are effectively translated into technical solutions.
• Support the implementation and optimization of processes and systems that impact product data management, order configuration, and fulfillment technologies.
• Facilitate workshops, requirements gathering sessions, and business reviews with stakeholders to ensure clarity and agreement on objectives.
• Act as a point of contact for the Director of Fulfillment to ensure that business priorities are represented in project discussions.
• Assist with testing and validation to ensure business and technical solutions meet documented requirements.

Required qualifications

• 8 years of experience business process analysis, systems documentation, and requirements gathering.
• Bachelor's degree in a quantitative field, preferably in Computer Science or a related field.
• An equivalent combination of related education, training and experience may be considered in place of the above qualifications.
• Intermediate understanding of Seshat, SoftwareHouse, FSSET, COMSAT, and MakeOrder, with the capacity and motivation to develop expert-level proficiency over time.
• Peripherial understanding of software release pipeline, SGRD Offerings Data Tables, SAS Fulfillment Orchestrator, InstallBase, GIDB, and Configure, Price, Quote (CPQ).
• Proven ability to represent both business and basic technical requirements effectively in cross-functional settings.
• Excellent communication skills, with the ability to explain complex concepts to both business and technical audiences.
• Strong organizational and problem-solving skills, with attention to detail in managing multiple projects simultaneously.
• Ability to work independently and proactively in a fast-paced, dynamic environment.
• You’re curious, passionate, authentic and accountable. These are our values and influence everything we do. 

Preferred qualifications

• Familiarity with enterprise-level systems such as Oracle ERP
• Experience with tools such as JIRA, Confluence, and other project management or workflow tools.
• Professional certifications such as CBAP (Certified Business Analysis Professional) or similar are a plus

World-Class Benefits  

Highlights include...

• Comprehensive medical, prescription, dental and vision plans.
• Medical plan options include...
  • PPO with low annual deductible and copays.
  • HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
• Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
• An industry-leading 401k plan.
• Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
• Volunteer Time Off, parental leave and unlimited paid sick days.
• Generous childcare benefits for all full-time employees.

Diverse and Inclusive

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

Additional Information:

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.

Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

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