Sr. Knowledge Manager - Castalia Systems

Job Type: Full-Time

Workplace Type: Onsite

Clearance: TS/SCI and be willing to submit for a CI Poly

Must be a U.S. Citizen

Benefits: Medical, dental, and vision coverage, 401k matching, generous PTO, paid holidays, professional training opportunities, and even pet insurance to ensure your furry friends are cared for too.

Job Summary

Castalia Systems is seeking a Senior Knowledge Manager to lead efforts in aligning processes and technology to enhance information sharing across CI/HUMINT modernization efforts. The Senior Knowledge Manager will be responsible for drafting, reviewing, and managing all formal knowledge management requirements and documents, ensuring they align with the organization's strategic goals. This role involves collaborating with stakeholders across the intelligence community, private industry, and academia to solve complex intelligence analysis challenges, and facilitating knowledge sharing throughout the organization.

Roles and Responsibilities

A qualified candidate will perform the following duties and responsibilities, but are not limited to:

• Lead the alignment of processes and technology to enable seamless information sharing by collectors and organizations in support of CI/HUMINT modernization
• Initiate, draft, and review all formal knowledge management requirements and documents for the Directorate of Operations (DO). Store and organize requirements in an approved centralized database or content management system
• Work with stakeholders, including government entities, academia, and private industry, to identify and implement solutions for complex intelligence analysis problems and shortfalls
• Stay informed on research and development activities within government, the Intelligence Community (IC), and industry to identify innovative solutions to current and future intelligence collection requirements
• Validate knowledge management requirements and capabilities with customers and support the documentation of DO knowledge management capabilities, requirements, and investments
• Compile reports on performance metrics, usage, future requirements, and knowledge management capabilities such as messaging, search, temporal analysis, imagery exploitation, collaboration, and more
• Directly support senior knowledge management strategy analysts in strategy development and provide assistance to government policy analysts in developing and supporting knowledge management-related policies
• Conduct organizational infrastructure assessments, perform knowledge audits, and identify knowledge gaps and shortfalls. Develop courses of action to address these gaps and enhance knowledge management processes
• Design and develop the Knowledge Management Strategic Plan, including architecture, roles, success metrics, and change management strategies. Ensure explicit and tacit organizational knowledge is managed effectively
• Develop and implement a comprehensive communications strategy and plan to facilitate internal and external knowledge sharing and collaboration.
• Conduct continuous process improvement activities within knowledge management, ensuring that lessons learned and organizational policies are integrated into everyday operations
• Provide training, branding support, and content development related to knowledge management, while supporting organizational continuity and maintaining a Knowledge Management continuity plan

Knowledge and Skills

• Proven experience in knowledge management, particularly in intelligence or defense-related organizations
• Strong understanding of CI/HUMINT operations and intelligence community practices.
• Expertise in data, content, and records management systems
• Strong collaboration skills, with the ability to work across government, academia, and industry
• Excellent verbal and written communication skills to compose and deliver complex reports and recommendations
• Experience in developing strategic plans, conducting audits, and implementing knowledge management policies

Education

• Master’s Degree and 10+ years of experience

Physical Requirements/Work Environment

• Typical office environment

Travel

• As required

Company Description

Castalia Systems is a proven business partner providing mission critical solutions to the Federal Government. We provide cutting edge solutions from Securing and Managing Data to Systems Engineering and Development. Castalia Systems is a pioneer in Artificial Intelligence Design and Application.

With our vast knowledge of our customers needs and relevant technology, our team is able to bring successful solutions to every mission. We are one-upping our competitors by providing premium IT solutions and platforms with a cutting edge technology so it’s so evident when you compare us with anyone.

Disclaimer

Castalia Systems is an equal employment opportunity and affirmative action employer and strives to comply with all applicable laws prohibiting discrimination based on race, color, creed, sex, sexual orientation, age, national origin, or ancestry, physical or mental disability, veteran status, marital status, HIV-positive status, as well as any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the company are prohibited from engaging in this type of conduct.