Sr. Manager, Cash & Systems Operations (Staff with End Date) - NBCUniversal

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Role Purpose:

The Sr. Manager, Cash & Systems Operations is responsible for leading all Domestic Cash and Withholding Tax processing of Global Customer Finance Operations organization (GCFO), which oversees order-to-cash for Advertising Sales, TV Distribution, Universal Pictures International, Universal Networks, and Brand Development among other NBCU businesses. 

This role reports to the Director, Global Cash & Systems Operations. The scope of global cash operations is $16 billion a year, encompasses over 150 business units, varied currencies, tax structures, and systems.

Please note: This role is a temporary staff position with an end date of approximately 2 years.

Responsibilities:

• Lead the Global Cash Operations team in New York and an offshore team to ensure the timely application of lock box and remote check deposits, wire, ACH, and credit card payments to customer accounts on behalf of over 150 businesses within NBCUniversal. 
• Ensure all payment and cash application transactions are performed in accordance with NBCUniversal financial controls, policies, and procedures with the highest integrity.
• Perform quarterly account reconciliations on all general ledger accounts receivable and cash clearing accounts. Research and reconcile any open items.
• Manage and conduct monthly operational and quarterly general ledger closes in aggressive timeline, including recording journal entries, Corporate and Business Finance data requests, and variance analysis.
• Lead and develop a team in New York to ensure GCFO is achieving best-in-class cash operations performance. 
• Manage an offshore team responsible for cash application, accounts receivable maintenance, and advance payment reconciliations.
• Manage communication across the GCFO and Corporate Finance community regarding cash processing and accounts receivable maintenance and financial reporting.
• Liaison with external and internal auditors performing Sarbanes Oxley and annual financial reviews on key processes and controls.
• Drive operational efficiencies, process simplification and standardization by utilizing native SAP automation capabilities, Blackline cash application tool or Robotic Process Automation.
• Monitor or implement meaningful cash and system operations KPIs, analyze big data, interpret results, trends, and variance analysis to present monthly operating performance, business insights, and action plans to senior GCFO and business finance leadership.
• Accountable for PCI DSS compliance and self-assessment submission. (payment card industry data security standard)
• Ensure timely management of Ad hoc requests and audit reviews.
• Research and problem-solve complex payment processing issues and direct staff and GCFO department in the resolution/closure.

Requirements:

• Bachelor’s degree required, preferably in Finance, Accounting, Business or related field. MBA a plus. 
• 3+ years' experience in a similar position within an international environment (Entertainment industry preferred).
• Experienced people manager: proven ability to lead, motivate and inspire high performance within a high paced environment.      
• Excellent skills in Excel and PowerPoint. 
• Proven project management skills.
• Experience with SAP Accounts Receivable and Business Warehouse software or comparable financial system.

Preferred Experience:

• Prior experience in Accounts Receivable or Payables in Media or Advertising industry.
• Experience leading a finance operations team such as in banking, accounts receivable, billing, accounts payables or comparable role.
• Proven project management skills.
• Lean or six-sigma aptitude is a pre.

Desired Characteristics:

• Solid interpersonal and leadership skills.
• Proactive coach and mentor, positive influencer: demonstrated background in developing team’s collective and individual skills.
• Willingness to work long hours during monthly and quarterly closes.
• Persuasive communicator: proven ability to work across functions and manage key stakeholders, ability to ensure clarity of information, and to eliminate any ambiguity and confusion that may exist.

This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $100,000 - $135,000 (bonus eligible).

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 

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