Sr. Manager, Engineering - Blackhawk Network

About Blackhawk Network:

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Overview:

Blackhawk Network is building a digital platform and products that bring people and brands together.  We facilitate cross channel payments via cash-in, cash-out and mobile payments.

Our employees are our biggest assets!  Come find out how we engage, with the biggest  brands in the world.  We look for people who collaborate, who are inspirational, who have passion that can make a difference by working as a team while striving for global excellence.

As a leader in branded payments,  we are building a strong diverse team. We are hiring in Pleasanton,  CA USA. This is an amazing opportunity for problem solvers who want to be a part of an innovative and creative Engineering team that values your contribution to the company. If this role has your name written all over it, please contact us apply now with a resume so that we explore further and get connected.

 

 

Responsibilities:

As a Senior Manager of Engineering, you are expected to provide mentorship and leadership to a group of 8-15 Software Engineers. You will be a part of a hands-on Engineering Management team, performing technology deep dives and facilitating/managing high- and low-level design processes and reviews. You will also be expected to participate in code reviews, scheduling, people management, reporting status, and hiring. You will collaborate with the senior engineering management team, product management and other cross-functional management to ensure high quality integrated software solutions in a fast-paced, Agile environment.

 

As a technology leader within Blackhawk you will have the opportunity to work across the organization helping to align the software development technology vision. You will maintain awareness of changes in techniques, tools and frameworks, and help influence their usage in a pragmatic way to improve the team's productivity. 

 

Lead a High Performing Team:

• Attract and recognize talented engineers while cultivating an Agile, high performance software development organization.
• Manage a high performing team of Software Engineers and Quality Engineers.
• Inspire and empower team members to collaborate and continually improve their skills and practices.
• Help drive software development efforts from architecture to release.
• Empower your team members to succeed in their various roles through coaching and mentorship
• Asses performance, provide feedback, recognize achievement and guide the career development of your team 
• Assist in recruiting, interviewing, hiring and onboarding new engineering talent 

Partner Closely with Stakeholders:

• Build a strong, collaborative partnership with stakeholders to deliver software that achieves business objectives.
• Work with shifting requirements and adapt to change by leading your team and the department in maintaining an Agile mindset.
• Encourage transparency with each team's release plans, progress and impediments.
• Contribute ideas and recommendations to the product roadmap based on awareness of relevant industry trends. 

Technical Leadership: 

• Perform all phases of software engineering including design, development, testing, and deployment in an Agile software development environment
• Help hone our overall Agile practices to reduce the time it takes to deliver increments of software, including improving continuous integration and delivery
• Promote software development quality and best practices by encouraging unit and automated integration testing, pair programming and participation in code reviews
• Provide timely advice, solutions and estimations while also communicating  tradeoffs and potential hidden problems 

Qualifications:

Qualifications:

 

• 10+ years of hands-on software development experience building distributed systems
• 4+ years of management experience leading and mentoring software engineers in a commercial software product company.
• Experience working with product counterparts in contributing to the product roadmap.
• Bachelor's degree in Computer Science desired or equivalent work experience required. Master's Degree in Computer Science a plus.
• Expertise using agile methodologies (e.g. Scrum, Kanban) to plan and deliver increments of functionality.
• Proficiency and knowledge of incident and problem management, including timely problem identification, successful resolution and root cause analysis.
• Strong verbal and written communication skills, including the ability to clearly communicate information technology concepts in non-technology terms.
• Must be available to work the occasional weekend and off hours for ensuring a smooth operating platform with rapid responsiveness to production issues.
• Experiences managing distributed remote and diverse teams.
• Must be able to demonstrate knowledge of Cloud preferably AWS.
• Experience in payment systems is preferred.

Benefits:

Salary Range for California Residents Only: $184,060.00 to $248,500.00

Salary Range for Illinois Residents Only: $146,290.00 to $197,500.00

 

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2024, 1 hour of sick pay accrual for every 30 hours worked, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. 

EEO Statement:

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

 

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.  For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.