Sr. Manager I&R (OSP/Field Fiber) - TEKsystems

Job Title: Sr Installation and Repair (I&R) Manager

Location: Southlake/Keller, TX (with occasional field and warehouse visits)

Job Description: We are seeking a highly experienced Sr Installation and Repair (I&R) Manager to oversee the installation and repair processes within our network. The ideal candidate will have a strong understanding of fiber plant connectivity, particularly FTTH/FTTP services, and the ability to train and mentor junior I&R Technicians.

Key Responsibilities:

• Oversee all installation and repair activities within the network.
• Provide expert knowledge of fiber plant connectivity to customer homes (FTTH).
• Train and mentor junior I&R managers to improve operational efficiency and success.
• Perform hands-on customer installation and repairs, including splicing, testing, activations, and troubleshooting.
• Lead and manage field technicians to ensure high-quality service delivery.
• Implement process improvements and maintain high safety and compliance standards.

Top Skills:

• Management of Field Technicians
• Solid understanding of the Installation and Repair (I&R) process
• OSP Construction of FTTH/FTTP
• Project management
• Engineering
• OTDR testing
• Troubleshooting

Additional Skills & Qualifications:

• Leadership and training experience
• Strong focus on process improvement

Work Environment:

• Primary work location is the home office in Southlake/Keller, TX, with field and warehouse visits as required.
• This is a standard OSP field role.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: 

• Medical, dental & vision 
• Critical Illness, Accident, and Hospital 
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available 
• Life Insurance (Voluntary Life & AD&D for the employee and dependents) 
• Short and long-term disability 
• Health Spending Account (HSA) 
• Transportation benefits 
• Employee Assistance Program 
• Time Off/Leave (PTO, Vacation or Sick Leave) 

Apply today to learn more!

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.