Sr. Manager, Learning Experience Design - R4303_21-7278 - Masco Corporation

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Job Description
Senior Manager, Learning Experience Design
Learning Services | Remote I United States
Your goal:
Are you driven by opportunities to make a meaningful impact on students?
Do you understand how to build and scale products and services that will
motivate the modern learner? Are you ready to lead a growing team with
audacious goals to transform educational technology? If you are jumping
out of your seat to read ahead, then Chegg is the place for you.
The Culture:
Chegg's culture celebrates leadership at all levels and does not
discriminate based on job descriptions or titles. The culture is open,
with our "fast feedback" system implemented to encourage transparency.
You will be given latitude to drive and stretch to deliver mutual goals.
The Team
: Learning Experience Design
The Learning Experience team is central to the Chegg Skills
organization - leading and implementing our learning strategy across
every service and surface in the product ecosystem. The team works
collaboratively, including Product Managers, UX Designers, Instructional
Designers, Learning Scientists, and Data Engineers. Our mission is to
ensure students achieve their learning goals in a supportive, engaging,
and productive way. We are driven by student outcomes, thrive in
cross-functional teams, hold ourselves accountable to learning-specific
KPIs, have a bias for action, and demonstrate strong business acumen in
Chegg's fast-paced environment.
The Role:
Senior Manager, Learning Experience Design
As the Senior Manager of Learning Experience Design, you will design and
build outcomes-focused and evidence-based learning products. You will
have at least 8 years of experience working in or collaborating with
product delivery teams, ideally with agile and iterative design
frameworks. In addition, you will have at least 3 years of experience
directly managing a team, setting and tracking individual and team
goals, evaluating performance, and onboarding and mentoring early-career
employees.
You are skilled at making data-driven decisions quickly to inform
learning design and implementation. You have worked in a commercial
environment and are experienced in presenting a compelling business case
to stakeholders. You seek to educate internal stakeholders on
evidence-based best practices to strengthen a learning discipline across
the organization and advocate for learning design throughout the product
lifecycle.
Responsibilities:
- Develop and implement strategic plans for learning and design
initiatives that align with overall business goals.
- Lead and mentor 3-4 learning experience, product, and design
managers, fostering a collaborative and high-performance culture.
- Oversee the design, development, and delivery of high-quality
learning products and programs.
- Collaborate with senior leadership to drive organizational
priorities and ensure alignment across functions.
- Ensure all learning materials are engaging, effective, and aligned
with industry standards and best practices.
- Facilitate communication and collaboration between teams to drive
innovation and continuous improvement.
- Build and maintain strong relationships with key stakeholders,
including clients, partners, and internal teams.
- Manage project timelines and resources to deliver projects on time
and within scope.
- Provide regular updates to senior leadership on team progress,
challenges, and opportunities.
- Work closely with other departments, including product development,
marketing, and sales, to ensure cohesive product strategies and
messaging.
- Conduct regular performance reviews, provide constructive feedback,
and support professional development.
- Implement and optimize processes to enhance team efficiency and
productivity.
- Conduct regular assessments of team workflows and make data-driven
adjustments as needed.
- Develop long-term product vision and strategy, ensuring alignment
with overall company goals.
- Oversee the entire product lifecycle, from ideation to launch and
ongoing optimization.
Requirements:
- 8+ years of work experience building and delivering customer-facing
learning products.
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- 3+ years of management experience hiring, training, mentoring, and
evaluating learning experience designers.
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- Excellent leadership, collaboration skills, and influence across
multiple functions.
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- Experience working with product teams (product managers, content
operations, and user experience designers) and technical staff
(software engineers and data scientists).
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- A passion for how technology can support effective learning at
scale.
Strategic communicator with the ability to speak at a high level to
executive audiences, and the ability to get into the details wit