Sr Manager, Workforce Productivity Analytics (Dallas, TX, US) - American Airlines

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This position is focused on two key Corporate Strategic Objectives for our business: double down on operational excellence and passionately drive efficiencies
• The primary focus of this position is to drive structural airport performance improvements by leveraging advanced analytics and process structures to identify root cause performance drivers.
   

What you'll do

• Focus on translating analytics into actionable insights and developing our workforce productivity improvement plans in partnership with Operational leaders.
• Partner extensively with frontline Operational leaders to identify opportunities and drive step-function operational workforce productivity improvement.
• Lead data strategy & reporting functions, including improving the quality, integrity, usability and comprehensiveness of our workforce productivity data in support of analytical work around operational performance.
• Lead business intelligence initiatives, including ownership of metrics for workforce productivity, manpower utilization, etc.
• Utilize statistical methodologies to develop predictive and descriptive business models to ensure efficient and productive workforce performance outcomes within Tech Ops.
• Leverage data analytics tools including SQL, SAS, Python, Databricks, Tableau and Microsoft Power BI to automate internal algorithmic procedures, and develop analytical solutions to facilitate data-driven decisions.
• Analyze key business performance metrics, conduct model forecasting validation, and conduct extraction and analysis of data of multiple internal and external databases.
• Develop and effectively communicate topics related to Operations performance to senior leaders, including Chief Operating Officer on a regular basis.
• Take ownership of performance metrics in corporate documents, including those presented to our Board of
• Directors.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in Mathematics, Business, Engineering, Statistics, or Computer Science
• 7 years of experience in a data analytics centric business environment

Preferred Qualifications- Education & Prior Job Experience

•  Master's degree in Mathematics, Business, Engineering, Statistics, or Computer Science

Skills, Licenses & Certifications

• Proficiency in database applications and in conceiving programmatic solutions using SQL, SAS, Python, R, and other comparable tools.
• Proficient in Business Intelligence & ETL tools including Informatica, SAS Data Integration Studio, Tableau, Alteryx, and SAS Enterprise Guide.

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.