Sr National Account Manager - Lowe's - Worthington Industries
Columbus, OH 43081
About the Job
Job Summary
Education/Training Required - Critical Skills, Knowledge and Abilities
Under the direction of the Director of Sales, the Sr. National Account Manager will be responsible for achieving sales, forecasting, share goals, distribution objectives, profit goals, service/supply, and relationship building with Lowe's for our Consumer Goods product lines. Additionally, the Sr. National Account Manager for Lowe's will be responsible for managing, motivating, coaching, and developing various representatives to achieve sales volume, share goals, distribution objectives and profit goals for Worthington Industries products within established cost parameters.
Key Roles & Responsibilities (not limited to)
- Manage high growth and/or highly complex retail partnerships to achieve annual volume, distribution, share and profit targets.
- Develop, execute and own strategies for assigned channels and accounts to achieve significant revenue and margin growth
- Present solutions to problems to key stakeholders within the customers organization and identify areas of sales opportunities and growth within the account
- Independently develops overall channel sales plan, accurately forecasting possible deals for the year and ensures order volume and revenue targets are met
- Develop and maintain collaborative relationships at the buying level and cross-functional parts of the customers organization to drive awareness to capabilities, in the spirit of driving mutually beneficial business results Manages continuity of account relationships and operates at the highest level in the accounts' organizations, but also facilitates the executive level interfaces between the company and the accounts if necessary
- Effectively leverages cross functional WOR team by leading the team to meet the customers goals, challenges and needs. Provides a coordinated WOR front to the customer, leveraging the entire WOR team.
- Maintain open communications with Director of Sales, Finance, Supply Chain, Product Management and NPD by participation in meetings and providing customer/channel feedback.
- Work with analytics team to monitor account/channel results and leverage into insight led actions with accounts and internal stakeholders.
- Create and co-develop on/off-shelf merchandising strategies (POG development) with customers and internal stakeholders leveraging fact-based data to support recommendations.
- Lead and/or assist in promptly resolving all service-oriented issues with objective of achieving effective resolution internally and/or externally...order management, deduction resolution, service plans, etc.
- Responsible for securing and executing effective meetings with existing and prospective retail accounts for the purpose of annual line reviews, new product introductions and value-add programs.
- Track, monitor and communicate feedback/guidance regarding customer, channel and market trends, competitive threats, pricing, business opportunities/risk, etc.
- Proactively communicates customer contractual terms agreements on defined cadence to appropriate departments/internal stakeholders.
Education/Training Required - Critical Skills, Knowledge and Abilities
- 4-year degree, or equivalent, with concentration in business
- Minimum of10+ years business experience and account management, Consumer Products preferred
- Proven track record of success/business results
- Strong presentation skills
- Strong analytical, written, and verbal communication skills
- Flexibility and adaptability are a must. Significant travel required.
- Ability to work cross-functionally with all levels within the organization. (Team player)
- Basic knowledge of common consumer packaged goods math and vocabulary.
- Strong knowledge and experience in using fact-based and solution minded selling approach
- Strong Negotiation Skills
- Self-starter. Ability to manage multiple task/projects/initiatives.
- Work with a sense of urgency and ownership.
- Ability to leverage raw data into actionable insights.
Source : Worthington Industries