Sr Network Administrator (VoIP Engineer) - General Dynamics Ordnance & Tactical Systems

Overview:

We are seeking a skilled Sr. Network Administrator (VoIP Engineer) to join our team! In this role, you will design, implement, and maintain our Voice over Internet Protocol (VoIP) systems to ensure seamless, high-quality communication. Your responsibilities will include configuring and optimizing VoIP Networks, troubleshooting issues, ensuring security, and integrating solutions with existing infrasturcture. This role will collaborate with IT Teams to enhance system performance, manage hardware and software updates, and ensure compliance with industry standards. 

 

This role has the opportunity to be on-site, hybrid or remote.

Major Position Responsibilities:

• Responsible for the daily administration of a network and server environment.
• Installs, configures, and maintains system software.
• Monitors network performance, troubleshoots issues, and deploys solutions.
• Documents network issues and events using standard formats.
• Plans and implements upgrades, patches, and new applications and equipment installation.
• Uses scripting and writes basic programs to automate processes.
• Maintains and follows disaster recovery, security, backup, and restore plans.
• May evaluate new tools or equipment and perform analysis/feasibility studies to guide decisions on optimizing network performance.
• Research technical reference materials for network hardware and software to determine root cause of problems.
• Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance.
• Consistent exercise of discretion & judgment.
• Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines.
• Solves complex problems.
• Works independently, receives minimal guidance.
• May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives.
• Acts as a resource for colleagues with less experience.
• Other Duties as assigned.

Basic Qualifications:

• Associate's Degree
• Equivalent Combination of Relevent Education &/ or Experience
• Bachelor's Degree
• Information Systems, Network Administration or related degree
• 5-7 years experience
• Proficient with use of Microsoft Office
• Proven experience with network capacity planning, network security principles, and general network management best practices preferred.
• Experience with common VoIP systems, including Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Prime Collaboration Provisioning and Cisco Analog Voice Gateway Configuration.
• Working technical knowledge of vMware, Microsoft Active Directory, Singlewire InformaCast Advanced Notification, Algo IP Speakers and devices is preferred.

Physical Demands:

• Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
• Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
• No or very little travel likely.

The above statements describe the general nature and level of work only.  The statements do not represent an exhaustive list of required responsibilities and skills.  Other duties may be added or this job description may be amended at any time. This job description does not alter an employee’s at-will employment status or create an employment agreement or contract, implied or otherwise.

Pay Range (USD):$74,550-$138,450.00 The salary range displayed reflects the minimum and maximum for salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, internal equity, and relevant education or training. Your recruiter can share more about the range during the hiring process.Benefits:Employees are eligible for medical, dental, vision, short and long-term disability, and basic life insurance as well as pre-tax spending accounts. Employees are also able to enroll in the company's 401k plan and are eligible for the Non-Contributory Retirement Contribution. In addition to the benefits discussed above, the company offers the following voluntary benefits: Critical Illness Insurance, Accident Insurance, Identify Theft Protection, Enhanced Legal Services, Auto and Home Insurance, Pet Insurance, Commuter Benefits, Hospital Indemnity Insurance, Educational Assistance.PTO, Holiday, and Family Leave:Employees will receive 11 paid holidays and 120 hours of PTO annually and up to 3 weeks paid family leave.