Sr. Operations Director / Transportation & Collection - Jamie Grayem

Sr Operations Director / Transportation & Collection / Fortune 100 Company
Oakland, CA
$150,000 to $175,000

Manages the day-to-day collection operations of a single site with multiple Lines of Business, establishes, and maintains performance and productivity metrics and cost management processes. Responsible for P&L. Route Managers will report directly to this role.

Job Functions

• Manages the District’s day-to-day operations and provides daily support to drivers in ensuring safety, service, and savings.
• Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.
• Ensures thorough root cause investigations for all injuries and incidents, following up with consistent coaching and retraining.
• Oversees department personnel needs, including selecting, coaching, disciplining, and training employees and evaluating employee performance. Manages termination, compensation, and promotion decisions.
• Formulates short-term and long-term goals and action plans in conjunction with the Senior District Manager and/or Director of Collection Operations.
• Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
• Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts, and negotiate new contracts; establishes a good corporate citizen and valued resource.

Education:
Associate's Degree, High School Diploma or GED and 2 years of relevant work experience.
Experience: 2 years in a role with supervisory and/or P&L responsibility (in addition to education requirement).

• Valid driver’s license and a clean driving record
• Must be able to maintain a valid driver’s license and clean driving record throughout the duration of employment in this position

Experience in a position involving at least 2 of the following: operations, customer service, community relations, health and safety, financial and human resource function, experience as a supervisor or manager; experience implementing safety (OSHA) programs and equipment specifications, experience preparing and managing budgets, and experience resolving labor relations issues required.