Sr. PowerBI Administrator - GM Financial

Why GMF Technology?

GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives. We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world. We are building global platforms, in LATAM, Europe, China, U.S. and Canada – and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business.

Overview:

The Senior Business Intelligence Systems Administrator provides advanced expertise on various projects and supports requests focused on administration, configuration, user support, and developer best practices training for business intelligence and analytics platforms with a specialization in Power BI.

What makes you an ideal candidate?

• Administrate and monitor the Power BI platform providing a stable production environment that meets performance needs

• Collaborating with team members, plan and manage Power BI system implementations, upgrades, security, auditing, configuration, and future/additional product evaluations and improvements as needed

• Provide Microsoft Power BI Platform capacity planning, metrics and performance tuning recommendations and implement with proper review, approval, and change management

• Install and configure data gateways for access to multiple data sources as needed

• Manage Power BI tenant and capacity settings and understand impact to environment before applying changes via change management

• Perform regularly scheduled maintenance on terminal and gateway servers including patching and software upgrades

• Proactively assess the latest Microsoft Power BI Service, gateway, and desktop releases, assess impact to environments, and act as needed

• Serves as an escalation point for production and/or platform issues and acts as lead liaison with Microsoft Technical Support to resolve outstanding issues within the Microsoft Power BI environments

• Provide on-call support and provide direction to other IT department on-call resources as it relates to Power BI

• Define and document application best practices, required standards, processes, and guidelines regarding the use and administration of the BI tools

• Ensure the platform is following IT policies and standards and agreed upon service levels

• Serve as a Microsoft Power BI subject matter expert by proactively developing, coordinating, and providing on-going training, functional, and technical direction to the super-users (content developers) to enable a self service environment. Standardize the development process for the content developers.

• Communicate status of production issues (describing issue, resolution, and status) with both the business and the Business Intelligence team in a timely manner

• Strong understanding of the SDLC process and project management steps used in delivering IT solutions

• Advanced knowledge of information technology systems, infrastructure, and operations

• Knowledge of security methodologies, policies, standards, and best practices including knowledge of firewall rules, Active Directory, row-level security application in Power BI Desktop and Service

• Thorough understanding of Microsoft Power BI products and licensing and how they work together in an environment

• Extensive knowledge connecting to various data sources including, but not limited to, via the gateway and cloud data sources

• Advanced knowledge in troubleshooting Microsoft Power BI Platform and client issues to root cause

• Advanced knowledge of report development, data modeling, and administration processes in Power BI

• Strong SQL and database technology and design concepts including relational database structures, star schema structures, models, and diagrams.

• Ability to understand, develop, and maintain PowerShell scripts desired.

• Experience identifying and developing metrics and KPIs required.

• Ability to manage multiple projects and priorities while meeting deadlines and documenting progress towards delivery date

Experience

• Bachelor’s Degree in related field or equivalent work experience required
• 5-7 years experience designing, developing, and administering Business Intelligence applications including maintenance and support activities, performance monitoring, tuning, upgrading versions, software configuration, business continuity and disaster recovery planning and general IT processes such as Change Management, Configuration Management, Problem Resolution, and Incident Tracking required
• 5-7 years of experience with report development, data models and administration processes in an enterprise BI reporting tool required
• 5-7 years of experience with database software (Oracle, SQL Server, Informatica, etc) as well as relational and OLAP database designs required
• Experience with report development, data modeling, and administration processes in Power BI preferred
• Experience with PowerBI administration performing system monitoring, log analysis, performance analysis, performance tuning and capacity planning

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive pay and bonus eligibility

Work Life Balance: Flexible hybrid work environment, minimum of 2-days a week in office 

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