Sr. Product Manager, Monetization - Disney Cruise Line - The Walt Disney Company

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

• Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.

• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

• Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

The Commerce, Growth & Identity (CGI) team is dedicated to three business-critical areas at Disney that will help transform its media business. They create seamless user experiences for consumers who can choose from a wide range of subscription plans, enabling more choice and flexibility. The CGI team is also focused on building innovative and cutting-edge capabilities that will drive subscriptions, engagement, and monetization across Disney’s streaming and digital products.

Job Summary

At Disney Entertainment & ESPN Technology, we are experiencing explosive growth, reaching over 100M subscribers globally across our streaming product portfolio. As we continue acceleration across all our streaming services (Disney+, Hulu, ESPN+, and Star+) we are looking for a Senior Product Manager who will support business goals related to driving profitability by creating capabilities and tools to help target what customers are eligible to purchase across all merchandising experiences.

Eligibility is the targeting rules and underlying service that determines what products and promotions customers can purchase based on business and contractual considerations along with various input signals such as region, platform, user context amongst others. This role will require a motivated, seasoned product manager to own our strategy, roadmap, delivery, and maintenance of systematic eligibility logic and capabilities. The ideal candidate for this role will have had deep experience with identifying eligible cohorts for offerings across services, devices, and 3P partners, constructing rule sets to enforce eligibility restrictions, building query based tools, and have a proven track record of understanding the nuances of eligibility and cohorting. Having experience building or enhancing multiple plans/bundles/tiers that rely on eligibility is a plus. They must also be able to think and build for scale while being flexible enough to adapt for regional requirements. If you are someone whose dream job sits between business strategy and engineering, you are an expert in driving successful execution, and are excited to build scalable features that will drive global growth for years to come, we invite you to apply for this role.

Responsibilities

• Single owner and point of contact across Engineering, Product, and the Business for eligibility, including eligible plans/bundles, new vs existing subscribers, subscriber state across all merchandising surfaces.

• Build configurable eligibility platform/services that will act as the single source of truth to answer “who is eligible for what on which places and why?”

• Partner with key stakeholders to define the product vision, strategy, roadmap and supporting metrics required to deliver the best in class experience.

• Socialize and gain alignment for requirements across other domains such as identity, billing, data science, and engagement.

• Communicate and document plans effectively and consistently, to organize work for execution - both feature releases and experiments.

• Work with engineering, design, and program management teams to deliver work on time and with high quality.

• Partner with regional stakeholders around the world to address consumer, legal, and regulatory nuances while solving for global scale.

• Identify new opportunities and effectively influence the Product roadmap with executives and workstream leads through the use of data and strong Product sense.

Basic Qualifications

• Bachelor’s degree and 5+ years of product management experience or advanced degree, focusing on driving business outcomes through flawless execution on new features, capabilities and experimentation.

• Exceptional written and verbal skills, a proven ability to translate strategy into impactful deliverables.

• Ability to make decisions in a fast-paced environment with constantly evolving business needs.

• Strong analytical skills and independence, using self-service data dashboards to provide recommendations. Champion for data gaps and independently drives towards accurate and comprehensive insights.

Additional Information

The hiring range for this position in New York, NY and Seattle, WA is $142,600 to $191,100 per year, in Santa Monica, CA and Bristol, CT is $136,100 to $182,400 per year, in San Francisco, CA is $149,000 to $199,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.